Chris McLaughlin
Kalgoorlie
Summary
Experienced manager with a strong background in parts, inventory management, and customer service across mining, civil, and transport industries. Skilled in leading teams, managing stock, implementing process improvements, and supporting both service and sales departments. Known for mechanical knowledge, supplier relations, and delivering high standards of customer outcomes. Based in Kalgoorlie and available to commence immediately.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Heavy Rigid Tilt & Tow Truck Operator
West Coast Express
01.2023 - Current
- Managed stock handling, freight loading/unloading, and vehicle presentation.
- Delivered urgent and oversized freight with a strong focus on safety and compliance.
Regional Sales Manager
Black Diamond Drilling Tools Australia
05.2023 - 09.2023
- Established a new branch facility, driving regional growth.
- Built supplier and customer relationships, conducted market analysis, and promoted drilling products.
Key Customer Manager / Technical Product Specialist
Epiroc Australia Pty Ltd
01.2017 - 01.2023
- Managed major accounts, exceeding sales targets and negotiating capital equipment deals.
- Oversaw stock control, quoting, warranty claims, and customer service support.
- Coordinated with OEMs and international suppliers, delivered technical training, and improved product applications.
Co-Owner / Operator
Goldfields Garden Creations
2024 - Current
- Manage stock, suppliers, and quoting for landscaping and renovation projects.
- Operate HR trucks and machinery, coordinate teams, and ensure service delivery.
Operator / Yard Support
Hamptons Civil & Mining / Various Mining & Civil Projects
01.2010 - 01.2017
- Operated heavy equipment (loaders, drills, graders, HR trucks) across mining and civil projects.
- Assisted with workshop parts handling, stock management, and service crew duties.
- Maintained safety standards and mechanical readiness of equipment.
Skills
- Parts & Inventory Management – stock control, ordering, warehouse organisation, stocktake
- Customer Service – face-to-face, phone, and email client support
- Sales & Account Management – building client relationships, negotiating, and achieving targets
- Quoting & Invoicing – preparing orders, warranty claims, and documentation
- Supplier & Stakeholder Engagement – coordination with OEMs and distributors
- Team Leadership – training, supervising, and supporting staff
- Mechanical Knowledge – mining, drilling, transport, and heavy equipment
- Safety & Compliance – maintaining standards, stock handling, and workplace organisation
Certification
- HR Truck Licence (Unrestricted)
- High Risk Forklift Ticket
- Dangerous Goods Security Card
- Tow & Tilt Tray Truck Trained
- Certificate IV in Training & Assessing
Timeline
Regional Sales Manager
Black Diamond Drilling Tools Australia
05.2023 - 09.2023
Heavy Rigid Tilt & Tow Truck Operator
West Coast Express
01.2023 - Current
Key Customer Manager / Technical Product Specialist
Epiroc Australia Pty Ltd
01.2017 - 01.2023
Operator / Yard Support
Hamptons Civil & Mining / Various Mining & Civil Projects
01.2010 - 01.2017
Co-Owner / Operator
Goldfields Garden Creations
2024 - Current
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