Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Chris Ou

Sydney,NSW

Summary

Dynamic and customer-focused retail professional with four years of experience delivering exceptional service in fast-paced environments. Adept at building strong client relationships, providing personalized shopping experiences, and driving sales through product knowledge and attentive service. Skilled in inventory management, merchandising, and working under pressure while maintaining a polished and professional demeanor. Quick to adapt and eager to learn, with a passion for elevating customer experiences in a high-end retail setting.

Overview

7
7
years of professional experience

Work History

Sales assistant

Footlocker
SYDNEY CBD
10.2021 - Current
  • Assist customers with product selection, enhancing satisfaction and driving repeat business
  • Maintain organized displays, boosting store aesthetics and sales
  • Experience in inventory management
  • Process transactions swiftly, ensuring accurate cash handling and customer trust
  • Collaborate with team to meet daily sales targets, fostering a cooperative work environment

Equity Product Broker (Trainee)

KOSEC
SYDNEY
11.2024 - 12.2025
  • Pioneered innovative equity product solutions, adapting to evolving market trends and regulatory changes to maintain a competitive edge in the brokerage sector
  • Learning how to sell at an extremely high level
  • Cultivated and nurtured client relationships, consistently surpassing sales targets through strategic prospecting and lead conversion techniques

Crew Trainer

Mcdonalds
WAITARA
01.2019 - 10.2022
  • Trained new team members, enhancing service efficiency and customer satisfaction
  • Experience working under pressure
  • Working in a fast paced environment
  • Taking control and running the entire back area (kitchen), making sure everything ran smoothly and efficiently
  • Delivering exceptional customer service, maintaining a clean workspace and contributing to positive customer experiences

Education

HSC - Legal Studies, Business Studies, Hospitality, Advanced English

Turramurra High School
11.2022

Skills

  • Stock Management
  • Relationship building
  • Sales
  • Conflict Resolution
  • Communication
  • Problem Solving
  • Product Knowledge
  • Customer Service
  • Team support and assistance

Languages

  • English, Native
  • Cantonese, Highly proficient

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Full Professional

Timeline

Equity Product Broker (Trainee)

KOSEC
11.2024 - 12.2025

Sales assistant

Footlocker
10.2021 - Current

Crew Trainer

Mcdonalds
01.2019 - 10.2022

HSC - Legal Studies, Business Studies, Hospitality, Advanced English

Turramurra High School

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