Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Chris Parker

Newcastle,NSW

Summary

Experienced Automotive Workshop Leader skilled in daily operations and team management. Oversees a team of 10+, monitors performance metrics, and delivers technical support in diagnostics, repairs, and quality control. Excels in optimizing workflows and fostering staff development to enhance productivity.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Workshop Controller / Foreman

Mercedes-Benz Newcastle
Bennetts Green, NSW
01.2019 - 01.2026
  • Manage daily operations within a high-volume workshop.
  • Coordinated workflow and allocated jobs to technicians to optimize resource utilization.
  • Supervise and support a team of more than 10+ staff members.
  • Monitored KPIs and workshop performance to ensure operational targets were met.
  • Train and mentor apprentices and technicians.
  • Provide technical support with vehicle diagnostics and repairs.
  • Coordinate stock control, parts requirements and job progress.
  • Assist with quotes, quality control and customer repair recommendations.
  • Promoted safe, organized, and efficient workshop environment to enhance team effectiveness.

Automotive Apprentice

Mercedes-Benz Newcastle
Bennetts Green, NSW
01.2016 - 01.2019
  • Completed an apprenticeship as an Automotive Light Vehicle Mechanic.
  • Serviced, repaired, inspected vehicles and diagnosed faults to ensure optimal performance.
  • Gained hands-on experience with manufacturer procedures and diagnostic equipment, ensuring adherence to industry standards.
  • Collaborated with senior technicians and workshop staff to enhance service delivery and technical expertise.
  • Maintained professional standards for safety, accuracy and workmanship.
  • Completed advanced training program with Mercedes-Benz to enhance technical skills.

Education

Year 12 -

Glendale Technology High School
01-2014

Skills

  • Vehicle diagnostics and repairs
  • Workshop operations management
  • KPI and productivity management
  • Job allocation and scheduling
  • Stock control and parts coordination
  • Process improvement
  • Team leadership and staff supervision
  • Apprentice training and technician mentoring
  • Customer service management
  • Customer service
  • Workplace health and safety

Personal Information

  • Title: Workshop Controller / Foreman | Automotive Light Vehicle Mechanic
  • Driving License: White Card

Certification

Qualified Automotive Light Vehicle Mechanic, AIS Examiner and Proprietor, Automotive Light Vehicle Air Conditioning Certificate, White Card

Timeline

Workshop Controller / Foreman

Mercedes-Benz Newcastle
01.2019 - 01.2026

Automotive Apprentice

Mercedes-Benz Newcastle
01.2016 - 01.2019

Year 12 -

Glendale Technology High School
Chris Parker