Summary
Overview
Work History
Education
Timeline
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Chris Potter

Chris Potter

Melbourne,VIC

Summary

Results-driven HR Manager with extensive expertise in talent acquisition, team leadership, and industrial relations. I possess a comprehensive understanding of fostering positive workplace cultures while navigating the complexities of labor relations. My proven track record includes successfully managing end-to-end recruitment processes, leading high-performing HR teams, and implementing strategic initiatives aligned with organisational goals.

Overview

7
7
years of professional experience

Work History

Human Resources Manager

Gundagai Meat Processors
09.2023 - Current

GMP is a family owned meat processing facility with over 340 employees. GMP's key customer is Coles Supermarkets where we process over 1,000,000 Lambs Per Year. The Workforce is very diverse and includes over 16 nationalities. GMP is a heavily unionised workforce that runs under the Meat Industry Award.

Key Responsibilities:

  • Negotiated 2023 GMP Enterprise Agreement
  • Integral member of the Senior Leadership Team, contributing to strategic and operational decision-making processes.
  • Implemented an applicant tracking system to improve hiring efficiency.
  • Implemented automated contract generation to improve hiring efficiency.
  • Developed an internal hiring model, not relying heavily on recruitment agencies, reducing spend by $300,000 per year.
  • I'm Senior Leadership Team, contributing to strategic and operational decision-making processes.
  • Regularly engage with the Site Leadership Team, providing monthly reports on key metrics and project progress to ensure alignment with organizational objectives.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Managed employee relations issues, including investigations, disciplinary actions, and conflict resolutions.
  • Uploaded senior salaried employee documents into the online data entry system, Information Leader.
  • Developed and delivered a strategic HR business strategy to achieve GMP's workforce growth targets.
  • Led the HR team, providing positive leadership, clarity, and capability development for team members.
  • Conducted exit interviews with key personnel, analyzing turnover reasons and addressing identified issues.
  • Collaborated with HR Admin officer & Coordinator to address any issues identified in resignation forms.
  • Optimized attraction, recruitment, and retention processes, reducing reliance on short-term labor hire.

ANZ Talent Acquisition Lead

Intellihub
07.2022 - 09.2023

Intellihub is Australia's leading smart utility infrastructure provider. They build and sell smart meter's to Energy Retailers like Origin and Energy Australia. In this role I am solely accountable for the Talent Acquisition department which reports directly into the Executive GM of P&C.

Key Responsibilities

  • 130 roles filled since the start of the financial year with a company headcount sitting at 350.
  • Managed a team of 1 to deliver consistent hiring within a significant growth period
  • Create employment contracts for all new employees.
  • Assisted in the development of the Intellihub EVP.
  • Implemented Zoho Recruit as the primary ATS system.
  • Reduced recruitment agency spend by $2.3m in FY23
  • Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Talent Acquisition Business Partner

WooliesX
08.2022 - 09.2022

I was contracted into WooliesX to work on a short term project within the ECommX Project. Roles that i Recruited for included Business Analysts, Project Managers, Pricing Analysts and many more. This was a highly autonomous role where I would actively approach talent on linkedin.

Key Responsibilities

  • Built and strengthened successful relationships with external recruiters and agencies.
  • Operated and maintained applicant tracking and candidate management systems.
  • Advised, coached managers and staff to support human resources policies, procedures, programs and labor relations.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Maintained human resources regulatory compliance with local, state and federal laws.

Talent Acquisition Partner (Contract)

VAGO
05.2022 - 08.2022

I was contracted into VAGO to work on a significant piece of work during their busy period of financial year end. Roles I recruited for included Auditor's (within Financial Audit & Performance Audit), Senior Leaders, Technical Accountants and many more.

Key Responsibilities

  • In this short term contract role I sourced and screened candidates for Financial Services roles and partnered with hiring managers to coordinate interviews, offers and onboarding.
  • Led a bulk hiring process to recruit through the 'busy period'.
  • Assisted in the VAGO Graduate Recruitment Program
  • Adhered to strict hiring guidelines within the Victorian Public Sector and created recruitment strategies that upheld those guidelines,
  • Built strong relationships internally and externally to improve business partnering and allow for a seamless hiring process.
  • Used technologically relevant digital systems to manage payroll and benefits programs.

Talent Acquisition Lead (Contract)

Lygon
09.2021 - 05.2022

Lygon digitalises the bank guarantee process and is backed by the 'big four' banks. I was contracted into Lygon to personally recruit every single one of their active roles. Roles I recruited for included Sales Executives, Front End Developers, Back End Developers, Financial Controller, Country Manager NZ, Executive Assistant, Technical Pre Sales Engineer, HR Coordinator and many more.


Key Responsibilities

  • Headhunted, Sourced and screened candidates for various roles and worked with hiring managers to coordinate interviews, offers and onboarding.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
  • Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates.

Talent Acquisition Specialist (Contract)

Westpac
07.2021 - 09.2021

In this contract role, I was brought into the Westpac Institutional Bank (via KornFerry) to manage end to end recruitment of various roles. Vacancies included but not limited to Product Managers, Credit Risk Analysts, Bid Managers, Change Managers, BA's and Corporate Managers.


  • Acted as brand ambassador to educate candidates on the initiatives Westpac was putting into place to become a more diverse workplace.
  • Completed talent acquisition and management for 50+ internal placements.
  • Utilised Seek Talent Search, Linkedin Recruiter and other platforms to find and screen potential talent.
  • Managed the relationship with senior stakeholders and ensured they were informed along every step of the hiring process.

HR & Talent Acquisition Partner

Occupational English Test
08.2020 - 07.2021

A joint venture between Cambridge University and Boxhill Institute, Occupational English Test is an english test designed for healthcare professionals. In this role I was solely responsible for end to end recruitment, interviewing, offering and generating employment contracts for all new employees. I was also responsible for managing certain aspects of payroll, performance management and succession planning.


Key Responsibilities

  • Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent hiring results.
  • Sourced and screened candidates for marketing, sales, IT, legal, data, operations, HR and education roles and worked with hiring managers to coordinate interviews, offers and onboarding.
  • Developed and monitored employee recognition programs.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Recruitment Consultant (Temp Desk)

Progressive IT
02.2018 - 08.2020

Progressive IT is part of the Sthree Group (UK). In this sales driven role, I was responsible for placing contractors into the Project Services market. I specialised in placing Project Managers, Business Analysts, Program Directors, Program Managers. I specialised within Utilities, Telco and Tech.


Key Responsibilities

  • Operated and maintained applicant tracking and candidate management systems (Salesforce & Bullhorn)
  • An average of $17,000 WGP
  • Conducted business development to always expand network of clients.
  • Verified applicant references and employment details.
  • Coordinated incoming job requisitions and applications.
  • Placed contractors within the Project Services Market. This included roles like Business Analysts, Project Managers, Program Managers and Program Directors.
  • Hit monthly billing targets and maintained solid contractor book.

Restaurant

The Pancake Parlour
01.2017 - 02.2018
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Education

Graduate Certificate - Human Resources & Industrial Relations

University of Sydney
Sydney, NSW
06.2024

Diploma - HR Management

Holmesglen Institute
Melbourne
04.2018

Timeline

Human Resources Manager

Gundagai Meat Processors
09.2023 - Current

Talent Acquisition Business Partner

WooliesX
08.2022 - 09.2022

ANZ Talent Acquisition Lead

Intellihub
07.2022 - 09.2023

Talent Acquisition Partner (Contract)

VAGO
05.2022 - 08.2022

Talent Acquisition Lead (Contract)

Lygon
09.2021 - 05.2022

Talent Acquisition Specialist (Contract)

Westpac
07.2021 - 09.2021

HR & Talent Acquisition Partner

Occupational English Test
08.2020 - 07.2021

Recruitment Consultant (Temp Desk)

Progressive IT
02.2018 - 08.2020

Restaurant

The Pancake Parlour
01.2017 - 02.2018

Graduate Certificate - Human Resources & Industrial Relations

University of Sydney

Diploma - HR Management

Holmesglen Institute
Chris Potter