Chris Raines

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
• Operated company vehicles and heavy equipment with focus on safety and risk management.
• Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Checked packages and merchandise for damage and quickly notified vendors to request replacements.
• Used measuring tools such as gauges and tape measure to identify conforming parts during production.
• Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
• Performed inventory control, such as counting and stocking merchandise.

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• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services and company information.
• Answered customer telephone calls promptly and in appropriate manner.
• Described relevant products and services to customers, thoroughly explaining details and care of merchandise.
• Boosted sales revenue by skillfully promoting diverse product and service options.
• Provided primary customer support to internal and external customers in fast-paced environment.
• Constantly displayed efficient time management skills in a fast paced environment .
• routinely exceed employer and customer expectations with outstanding customer service .

• Mentored junior team members on protocols and procedures of each station to maximize contributions.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Reviewed detailing consumables quality to assess conformance with tolerances and remove unacceptable products.
• Prepared more than 120 vehicles per day with a 100% completion rate .
• Took on additional job duties, including stock management and vehicle delivery during unexpected backlog, resulting in successfully meeting targets .
• Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
• Mentored new employees by relaying information on company procedures, safety requirements  and delivered constructive criticism upon completion of job tasks.
• Provided management with concise information through up-to-date daily logs and detailed production reports.
• Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
• Optimized safety and productivity by regularly cleaning and organizing work zones.