Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Riley

Mental Health Support Worker
Armidale

Summary

Proud Wiradjuri man from Githabul country in Northern NSW. Skilled in working under pressure, adapting to new situations and responding to stressful circumstances. Organised, dependable and punctual person with demonstrated exemplary written/verbal communication and leadership skills.

Overview

13
13
years of professional experience
15
15
years of post-secondary education

Work History

Aboriginal Social and Emotional Wellbeing Trainee

Flourish Australia
08.2022 - Current

- Working with people throughout their recovery from severe and complex mental health concerns

- Recovery focused and strength based service delivery

- Work well in a team setting, providing support, guidance and leadership to other staff

- Working in the community and routinely engaging with services

- Supporting participants to identify goals and using a strengths-based approach to support them to work towards achieving them

- Growing connection with the local Aboriginal community and services

- Routinely used time management skills to increase productivity and manage my own self-care

- Good knowledge of Microsoft Office and service management systems

- Used interpersonal skills to develop relationships within and external to the organisation

- Work respectfully with all people accessing the service

- Completed organisation training including-

Understand Mental Health

Drug and Alcohol First Aid

Responding to the Risk of Suicide

Motivational Interviewing

- Use my lived experience to offer shared experiences and promote empowerment/self-determination

- Use empathy to build trust/rapport with participants and reduce the potential for shame or isolation

- Utilised other staff/management to navigate stressful situations

Glasshouse Employee

Costa Tomatoes
06.2021 - 07.2022
  • Work as part of the harvest team to pick tomatoes
  • Maintained respectful relationships within a diverse community of team members
  • Resolved problems related to picking and improved upon performance based upon Quality Assessment feedback
  • Maintained special emphasis on punctuality and worked to maintain attendance record
  • Maintained excellent work ethic despite the challenging physical nature of the work and the exorbitant hours of a typical working day (Wake up at 5am, return home at 5-6pm)
  • Demonstrated leadership skills by supervising new employees and reporting to the manager



Can provide reference when required.

Aboriginal Learning Support Teacher- Teachers Aide

Woodenbong Central School
10.2014 - 12.2018
  • Worked extensively with Aboriginal students and family members to support their learning and manage behaviour issues
  • Assisted teachers with classroom management to maintain a positive learning environment.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Worked individually with students with disabilities to support their learning
  • Communicated regularly with school staff and worked collaboratively with them to promote a positive learning environment
  • Learned how to deal with highly stressful scenarios that would occur when working with students with autism and students with behavioural issues
  • Provided individual liaison between Aboriginal students and classroom teachers to support their wellbeing from an Aboriginal perspective


Can provide reference if required.

Food Service Assistant

Spotless Services (Australia) LTD
02.2012 - 02.2013
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register for cash and credit card transactions
  • Replenished food stock and organised the store for optimal appearance.
  • Adhered to safe work practices, food safety regulations and company guidelines.
  • Prepared orders for customers in a fast paced environment (Suncorp Stadium)
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Co-ordinated with other team members to maintain an interrupted flow of customers
  • Worked collaboratively with other team members to ensure of a safe environment for each other and the customers

Education

Certificate IV - Mental Health

TAFE NSW
Armidale
06.2023 - 07.2024

Diploma - Youth Work

TAFE NSW
Wollongong
06.2022 - 07.2023

Higher School Certificate -

Woodenbong Central School
Woodenbong, NSW
02.2000 - 10.2012

Skills

    Exemplary written and verbal communication skills

    Confident in stressful scenarios

    Conflict resolution techniques

    Reliable and willing to learn

    Technologically literate

    Leadership skills

    Working collaboratively

Timeline

Certificate IV - Mental Health

TAFE NSW
06.2023 - 07.2024

Aboriginal Social and Emotional Wellbeing Trainee

Flourish Australia
08.2022 - Current

Diploma - Youth Work

TAFE NSW
06.2022 - 07.2023

Glasshouse Employee

Costa Tomatoes
06.2021 - 07.2022

Aboriginal Learning Support Teacher- Teachers Aide

Woodenbong Central School
10.2014 - 12.2018

Food Service Assistant

Spotless Services (Australia) LTD
02.2012 - 02.2013

Higher School Certificate -

Woodenbong Central School
02.2000 - 10.2012
Chris RileyMental Health Support Worker