CHRIS SAYERS
Ballarat
Summary
Results-driven Account Manager with over 15 years of experience in sales growth and operational excellence, demonstrating a strong capability in managing diverse client portfolios. Success in budgeting, forecasting, and enhancing operational efficiency through collaboration with supply chain teams. Proven leadership skills foster a positive team culture and drive customer satisfaction, ensuring compliance and quality standards are consistently met. I have a strategic mindset ready to transition into my next Management role, focusing on efficient operations and continuous improvement. Committed to delivering exceptional service while effectively managing resources and stakeholder relationships.
Overview
17
17
years of professional experience
Work History
Account Manager Commercial
Bunnings Warehouse
12.2012 - Current
- Led sales growth and managed a diverse client portfolio at Bunnings Warehouse, focusing on customer service and building relationships based on mutual trust and respect.
- Tailored strategies to deliver products efficiently around Victoria while minimizing overheads, working with supply chain teams to deliver the right products in a timely manner and maintaining compliance.
- Achieving a significant increase in market share and 10% increase in sales every year. Oversaw budgeting and forecasting, ensuring alignment with strategic goals.
- Provided leadership and training to team members, enhancing service delivery and operational efficiency across multiple branches.
- Developed strong relationships with stakeholders inside and external to Bunnings.
Account Manager
Coates Hire
01.2011 - 12.2012
- Managed client relationships and sales for hire products in the building industry.
- Collaborated with head office management to optimize operations and ensure compliance with quality standards.
- Leveraged data to enhance decision-making and operational efficiency, contributing to the overall growth of the business.
Sales Executive
Kilkenny Lumber
04.2010 - 01.2011
- Focused on sales and marketing of building products across a vast territory.
- Set and met sales targets while forecasting budgets.
- Developed new accounts through strategic outreach and relationship building, significantly increasing sales by over 50% in my time.
- Ensured operational efficiency by liaising with retailers and end users, promoting products effectively.
Sales Executive
Oceania Pty Ltd
01.2010 - 04.2010
- Responsible for sales and marketing of products to retail outlets, meeting sales targets and assisting in budget forecasting.
- Created new accounts and maintained existing relationships, ensuring high-quality service delivery.
Sales Assistant
Eltham Home Timber and Hardware
10.2008 - 03.2009
- Engaged in sales, marketing, and merchandising with a focus on customer service.
- Developed detailed product knowledge to enhance sales effectiveness and operational efficiency.
Education
Bachelor Degree - Business
Victoria University of Technology
Diploma - Management
Swinburne University
High School - undefined
Eltham High School
12.1998
Skills
- Strategic Mindset
- Transport
- Quality Standards
- Forecasting
- Operational Efficiency
- Leadership
- Resource Allocation
- Budgeting
LANGUAGES
English
Timeline
Account Manager Commercial
Bunnings Warehouse
12.2012 - Current
Account Manager
Coates Hire
01.2011 - 12.2012
Sales Executive
Kilkenny Lumber
04.2010 - 01.2011
Sales Executive
Oceania Pty Ltd
01.2010 - 04.2010
Sales Assistant
Eltham Home Timber and Hardware
10.2008 - 03.2009
Diploma - Management
Swinburne University
High School - undefined
Eltham High School
Bachelor Degree - Business
Victoria University of Technology