Chris SINGPHIPHAT
Melbourne,VIC
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Store Manager
Crazimazing Store
11.2020 - 01.2022
- Controlling stock and accounting management
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
Marketing Manager
Hope Vision
03.2022 - 04.2023
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions
FOH & Kitchen
Nene Chicken
08.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
Bachelor - International Economics And Trade
Changzhou University
Changzhou China 2021
Higher Diploma - International Economics And Trade
Changzhou Vocational Institute of Mechatronic Technology
China2019
Skills
- Teamwork skills
- Problem Anticipation and Resolution
- Attention to detail
- Customer service skill
- Communication skills
- Marketing and Advertising
- Store Opening and Closing Procedures
Languages
Lao
Thai
Chinese (Mandarin)
English
Timeline
FOH & Kitchen
Nene Chicken
08.2023 - Current
Marketing Manager
Hope Vision
03.2022 - 04.2023
Store Manager
Crazimazing Store
11.2020 - 01.2022
Bachelor - International Economics And Trade
Changzhou University
Higher Diploma - International Economics And Trade
Changzhou Vocational Institute of Mechatronic Technology
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