Chris Stephens
North Bondi,Australia
Summary
Director of Engineering with extensive experience in software engineering, managing complex projects from inception to delivery. Expertise in strategic planning, team leadership, and process optimization. Proven ability to enhance efficiency and productivity through innovative solutions and effective problem-solving.
Overview
19
19
years of professional experience
Work History
Director of Engineering
Mozo Pty Ltd
01.2007 - 01.2026
- Co-founder and original architect and developer, adapting to changing business needs over several years and as the financial and regulatory landscape changed
- Built and managed development teams, both local (hybrid) and off-shore, enhancing team collaboration and output
- Strong focus on staff retention through leading from the front and maintaining best practice disciplines
- Design of secure and scalable architectures
- Designed complex data re-caching system to ensure compliance with regulatory standards
- Designed and implemented core in-house Mozo systems to optimise functionality and cost-efficiency.
- Created and refined project delivery processes from Agile/Scrum to meet Mozo's unique business requirements
- Coordinated program and project management efforts across the entire business to ensure alignment with strategic goals
- Key third party systems and integrations: CRM systems, Xero, GCP, GA and GA4, Looker, Campaign Monitor, Selligent, Jira, Confluence, TeamGantt, Twilio, GitHub, GitLab, Bitbucket, Sentry, Pingdom, Mouseflow
Head of Technology
Virgin Money Pty Ltd
- Enhanced B2C website to improve user engagement and experience
- Integrated APIs with banks and super funds to streamline transactions
Head of Technology and Product Development
Net Return Pty Ltd
- Implemented secure systems for federal government
- Led CMS deployment and integration for clients, streamlining content management processes
- Developed website support capability as a product, improving client service delivery
- Clients included government, both local and federal, and businesses
Head of Technology
Dingo Blue Pty Ltd
- Developed and managed B2C website to enhance user experience and engagement
- Executed API integrations with service providers to streamline data exchange and improve service delivery
Head of Multimedia Technology
Imagination Ltd (UK)
- Designed interactive touchscreen kiosks and experiences for the Millennium Dome.
- Delivered multimedia solutions for large clients including Ford, Ericsson, and Skania.
Project Manager
Logica plc (UK)
- Project management of critical Y2K projects.
- Supported fraud-monitoring systems to minimise risk for clients.
- Assisted in managing billing systems for telecommunications companies across Europe and the UK.
Desktop Systems Manager
Optus Communications Pty Ltd
- Led cross-functional team in Australia to implement technology solutions.
- Deployed systems across Australia, supporting employee use of email and document management.
- Created Australia's first intranet to improve internal communication.
Education
BA Hons - Archaeology And Music
Durham University (UK)
Skills
- Senior management and C-suite roles
- Frontend and backend development
- API integration and database management
- Agile methodologies
- Problem solving
- Scalable architecture
- Effective communication
- Technical leadership
- Strategic planning
- Process optimization
- Employee development
- Cross-functional team leadership
- DevOps practices
- Application development
- UX design principles
- Program and project management
- Cybersecurity awareness
- Data storage regulations and PII compliance
- GDPR adherence
- Collaboration with security teams
- Cybersecurity training
Accomplishments
• Designed and built bespoke/in-house systems, many of them becoming core to the business, often integrating with third party systems. These include a Content Management System, a realtime Insurance Quote engine, an Aid-worker support network system, and a complex click-tracking system.
• Designed and built an AI-driven chatbot for Mozo's website, surfacing help and how-to content for users who are researching banking products.
• Designed and built touchscreen-driven kiosks and experiences for the Millennium Dome in London, used by millions.
• Designed and built an AI-driven chatbot for Mozo's website, surfacing help and how-to content for users who are researching banking products.
• Designed and built touchscreen-driven kiosks and experiences for the Millennium Dome in London, used by millions.
Websites
Languages
English
Native/ Bilingual
Affiliations
Musician
References
References available upon request.
Timeline
Director of Engineering
Mozo Pty Ltd
01.2007 - 01.2026
Head of Technology
Virgin Money Pty Ltd
Head of Technology and Product Development
Net Return Pty Ltd
Head of Technology
Dingo Blue Pty Ltd
Head of Multimedia Technology
Imagination Ltd (UK)
Project Manager
Logica plc (UK)
Desktop Systems Manager
Optus Communications Pty Ltd
BA Hons - Archaeology And Music
Durham University (UK)