Chris Xu
Pimpama,QLD
Summary
A friend acquired Giardina Gelati in Robina Town Centre and got me involved in the food retail business. Throughout the year obtained huge amount of ingredient knowledge and commercial dessert preparation, exceptional inventory management and customer service skills, ensuring high satisfaction and operational excellence. Also through huge amount of practice enhanced the technique of dough and pastry handling that enhanced the texture of donut that delight customers.
Overview
7
7
years of professional experience
Work History
Pastry Chef & Ice Cream Maker
Giardian Gelati
03.2022 - Current
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, decorating 5 big birthday cakes in 4 hours at the same time serve customer and making small deserts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Training and mentoring new staff members.
- Maintained ingredients and supplies inventories, enabling timely stock replenishment.
Store Manager
BP
08.2017 - 05.2020
- Approved regular payroll submissions for 17 employees.
- Reconciled 100 daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Education
Master of Construction Practice - Construction
Bond University
Gold Coast, QLD03.2021
Bachelor of Business - Business Management
Griffith University
Brisbane, QLD05.2017
Skills
- Pastry Techniques
- Pastry preparation
- Ingredient Knowledge
- Dessert Preparation
- Dough handling
- Training staff
- Cake and Pastry Decoration
Accomplishments
I achieved 100k in sales just in the areas of donut in the first year of business.
Timeline
Pastry Chef & Ice Cream Maker
Giardian Gelati
03.2022 - Current
Store Manager
BP
08.2017 - 05.2020
Master of Construction Practice - Construction
Bond University
Bachelor of Business - Business Management
Griffith University
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