Chrishan Gounder
Rooty Hill
Summary
Dynamic and adaptable professional with a proven track record at Eat Street Bar and Macquarie University, enhancing customer experiences and streamlining processes. Excelled in high-volume environments, demonstrating strong Teamwork and Time Management skills.
Proven track record in fast-paced environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Bartender
Eat Street Bar
01.2023 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Student Ambassador
Macquarie University
03.2018 - 09.2022
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Collaborated with other departments to promote student engagement.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
- Increased student engagement by organizing and leading campus tours for prospective students and their families.
- Mentored students to increase satisfaction and help engage in campus life.
- Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
Education
Bachelor of Commerce - Commerce
Macquarie University
Sydney, NSW03-2022
Skills
- Enthusiastic
- Highly Motivated
- Strong Problem Solving
- Teamwork
- Effective Communication
- Adaptability
- Time Management
- Strong Work Ethic
- Interpersonal Skills
Timeline
Bartender
Eat Street Bar
01.2023 - 11.2024
Student Ambassador
Macquarie University
03.2018 - 09.2022
Bachelor of Commerce - Commerce
Macquarie University
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