Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrissie Mack

Mitcham,VIC

Summary

I am currently an Executive Assistant at RACV, Home and Energy. I provide high-level administrative support to the Executive Leadership team and to each of their individual teams.


I am confident in managing high volume workloads in a fast paced environment, allowing me to use my organisational and communication skills.

Overview

14
14
years of professional experience

Work History

Executive Assistant

RACV | Home And Energy
10.2018 - Current
  • Extensive calendar management for one Executive General Manager and four General Managers
  • Inbox management (respond to emails on behalf of the EGM, manage inbox filing system and flag urgent emails)
  • Prepare documents, reports, and presentations for the ELT
  • Organise and co-ordinate weekly, monthly meetings (via MS Teams and face-to-face)
  • Organise ELT 'offsites'; Agenda, presentations, guest speakers, venue hire, travel, workshop materials, minute taking
  • Organise Town Halls; Agenda, presentation, guest speakers
  • Liaise with People and Culture with interviews, onboarding staff, redundancies
  • Transcribe minutes from the weekly ELT meeting and
  • Process expenses for the ELT
  • Process invoices for the ELT and broader team
  • Co-ordinate events and team building activities
  • Managing budgets for events
  • Manage team training
  • Distribute company-wide announcements, make sure the team are aware of company policy changes
  • Co-ordinated interstate travel for all team members

Executive Assistant

Goldman Sachs | Global Investment Research
05.2015 - 05.2018
  • Extensive calendar management
  • Extensive email management
  • Coordinating interstate and international travel including hotels, car hire and visas
  • Organising agendas for the Co-Heads of Asia when visiting Melbourne and Sydney
  • Preparing meeting agendas
  • Coordinating client travel including hotels and car hire
  • Communicating important correspondence between the Melbourne and Sydney teams
  • AMEX Expenses
  • Event Management – organising team Christmas Party, Team building days, Client days (Australian Open and Grand Final Day Lunch, booking flights and accommodation for client events, car transport, restaurant bookings for 10+ clients from Sydney), client lunches/dinners
  • Organising internal and external meetings
  • Organising interstate and international meetings
  • Organising company reviews/stock pitches
  • Arranging interviews and liaising with recruitment agencies
  • Organising the Grad program (i.e. printing of resumes, interview times, entering feedback into spreadsheets)
  • New hire set-up/summer intern set-up/grad set-up (i.e
  • Assisting in the completion of reports and powerpoint presentations
  • Maintaining company client database

Executive Assistant

Grant Thornton Australia | Insolvency
06.2013 - 05.2015
  • Extensive calendar management
  • Extensive email management
  • Coordinating interstate travel including hotels and care hire
  • Timesheet management
  • Raising invoices
  • Transcribing digital dictation for emails, letters and file notes
  • Expense management
  • Managing incoming calls
  • Arranging interviews and liaising with recruitment agencies
  • Assisting in the completion of reports and powerpoint presentations
  • Maintaining company client database
  • Managing office requirements e.g. building maintenance, fire drills, IT maintenance, stationery requirement, office/department access, location of setting
  • Arranging and scheduling back-to-back meetings and travel throughout the day for Roadshow
  • Event Management, which included:

Multi-day conferences

Corporate race days

Corporate meetings

Roadshows

Ticketed events

Guest list management, including invitations and RSVP’s

Events ranged in size from 40 to 200 guests

Venue selection

Organising transport for both one-way and return trips

Arranging flights and travel

Sourcing accommodation with multiple venues

Booking and managing rooms for up to 200 delegates

Arranging quotes from vendors, for instance accommodation, transport, catering and printing

Negotiating rates with vendors, for instance accommodation, transport, catering and printing

Making venue deposits

Arranging contracts with vendors

Catering requirements, including menu selections and any guest-specific dietary requirements

Arranging event schedules

Booking MC’s and guest speakers and liaising with their management

Guest speakers have included Wayne Carey and Michael Voss

Engaging with Marketing to design invitations, brochures, signage and banners

Sourcing print companies to quote and deliver brochures, invitations, signage and banners

Organising name tags

Arranging site layouts and set upActing as first point of contact on the day of the events

Managing the events on the day to ensure smooth and efficient running

Meeting and greeting

Acting as point of contact on site for MC’s and guest speakers

Sourcing accommodation with multiple venues

Booking and managing rooms for up to 200 delegates

Liaising with audio visual companies to set up site requirements and ensure all visual and audio presentations were ready

Preparing high-level agendas

Coordinating staff to attend and manage organised activities

Arranging and booking day activities, e.g

Winery tours, lawn bowls, BBQ by the pool and poker

Arranging and booking night activities e.g. trots, including dinner and beverages

Liaising with sponsorship vendors with time requirements, on-site set-up and vendor signage

Arranging and booking tickets to events, e.g

AFL, Australian Open tennis and theatres

Personal Assistant

Credit Suisse | Investment Banking
09.2011 - 06.2013
  • Extensive calendar management
  • Extensive email management
  • Coordinating interstate and international travel including hotels, car hire and visas
  • Organising agendas for the Co-Heads of Asia when visiting Melbourne and Sydney
  • Preparing meeting agendas
  • Coordinating client travel including hotels and car hire
  • Communicating important correspondence between the Melbourne and Sydney teams
  • AMEX Expenses
  • Event Management – organising team Christmas Party, Team building days, Client days (Australian Open and Grand Final Day Lunch, booking flights and accommodation for client events, car transport, restaurant bookings for 10+ clients from Sydney), client lunches/dinners
  • Organising internal and external meetings
  • Organising interstate and international meetings
  • Organising company reviews/stock pitches
  • Arranging interviews and liaising with recruitment agencies
  • Organising the Grad program (i.e. printing of resumes, interview times, entering feedback into spreadsheets)
  • New hire set-up/summer intern set-up/grad set-up (i.e
  • Assisting in the completion of reports and powerpoint presentations
  • Maintaining company client database

Junior Personal Assistant

AECOM, Engineering
04.2009 - 08.2011
  • Diary management
  • Email Management
  • Organising internal and external meetings
  • Booking domestic travel including hotels and car hire
  • Preparation of EOIs/tenders/proposals
  • Formatting of reports
  • Expenses
  • Managing office requirements e.g
  • Building maintenance, fire drills, IT maintenance, stationery requirement, office/department access, location of setting
  • Entering timesheets
  • Transcribing digital dictation for emails, letters and file notes
  • New hire set-up/summer intern set-up/grad set-up (i.e
  • Organising a desk, phone, building pass, running through computer software, company policies, organising a company credit card etc.)

Education

V.C.E -

Genazzano FCJ College
Kew, VIC
12.2002

Skills

  • Microsoft Word, Excel, PowerPoint, Outlook,
  • Microsoft SharePoint
  • MS Teams
  • Concur
  • Zoom
  • SAP
  • Social Media Knowledge

Timeline

Executive Assistant

RACV | Home And Energy
10.2018 - Current

Executive Assistant

Goldman Sachs | Global Investment Research
05.2015 - 05.2018

Executive Assistant

Grant Thornton Australia | Insolvency
06.2013 - 05.2015

Personal Assistant

Credit Suisse | Investment Banking
09.2011 - 06.2013

Junior Personal Assistant

AECOM, Engineering
04.2009 - 08.2011

V.C.E -

Genazzano FCJ College
Chrissie Mack