Chrissy Finnerty
Footscray,VIC
Summary
I am a sharp-eyed console operator with a keen ability to monitor CCTV systems and promptly report any suspicious activities. I have hands-on experience in responding to emergency situations, collaborating with security personnel to address any issues efficiently. Whether standing, walking, or running, I am comfortable and adaptable to meet the demands of the job. I possess strong troubleshooting skills, allowing me to handle complex technical issues and offer hands-on support to customers, all while delivering excellent customer service and maintaining precise time management. With exceptional organizational skills and a detail-oriented approach, I excel at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to contribute to team goals and can adeptly handle multiple projects concurrently.
Overview
8
8
years of professional experience
Work History
BP Console Operator and Restaurant Assistant
Somerton BP Outbound
06.2019 - Current
- Adept in food handling and culinary preparation
- Uphold stringent food safety and hygiene standards
- Skillfully promote and facilitate marketing and sales initiatives
- Expertly coordinate orders and cater to customer needs in a bustling fast-food establishment
- Maintain continuous communication between managerial staff and team members
- Expertly manage both cash and EFTPOS transactions
- Ensure shelves are well-stocked while meticulously adhering to health regulations
- Demonstrate a fundamental understanding of cooking equipment
- Flourishing in the fast-paced and high-demand work environment
- Vigorously enforce rules, regulations, policies, and procedures while meticulously monitored fire, security, and duress systems, reacting swiftly to alarms and critical situations
Certified Netball Umpire
Netball Victoria
01.2018 - 12.2022
- Promoted good sportsmanship among players.
- Assessed players' equipment for conformance to event rules and safety standards
- Effectively communicated with a diverse group of athletes, coaches, and game officials
- Judged performance in community sporting events, awarded points, and declared winners
- Upheld safety standards at all practices, games, and events
- Navigated difficult situations using effective communication and explanation of game rules.
Disability Care
Starlight Homes
05.2021 - 01.2022
- Drove clients safely to social activities and appointments.
- Extensive ability to work positively with people with disabilities to help them achieve their goals
- Skilled in behavior management and intervention
- Capable of following and implementing individual program plans
- Excellent documentation skills, including case reports, progress summaries, and incident reporting
- Availability to work flexible hours, including mornings, evenings, weekends, and public holidays
- Excellent interpersonal and communication skills
- Reliable, proactive, and confident in working with people with disabilities
Crew Member
McDonalds
10.2015 - 12.2018
- Worked well with teammates and accepted coaching from management team.
- Managed cash and EFTPOS transactions
- Provided exceptional customer service
- Stocked shelves and adhered to health standards
- Demonstrated a basic knowledge of cooking equipment
- Thrived in a high-workload environment
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Advanced Diploma - Building Design (Architecture)
RMIT University
Melbourne, VIC11.2024
Certificate - CPR First Aid Training
CPR First Aid Melbourne
Melbourne, VIC07.2021
Certificate III - RSA - Responsible Service of Alcohol
Serve It Up Melbourne
Melbourne, VIC04.2019
Certificate III - RSF - Responsible Service of Food
Serve It Up Melbourne
Melbourne, VIC04.2019
High School Diploma -
Whittlesea Secondary College
Whittlesea, VIC11.2018
Skills
Attention to Detail:
I meticulously ensure the accuracy of orders, payment transactions, and the presentation of food items, maintaining a high standard of quality and cleanliness
Problem Solving:
A knack for creative problem-solving and adaptability enables me to address issues swiftly, whether it's handling customer concerns or ensuring the smooth operation of equipment, contributing to the overall success of the restaurant
Time Management:
Efficiently juggling multiple responsibilities, I adeptly manage my tasks to meet operational demands, ensuring that orders are prepared and delivered promptly while upholding service quality
Communication:
Clear and concise communication is essential to maintain seamless coordination between staff and management, fostering a positive working environment and efficient customer service
Timeline
Disability Care
Starlight Homes
05.2021 - 01.2022
BP Console Operator and Restaurant Assistant
Somerton BP Outbound
06.2019 - Current
Certified Netball Umpire
Netball Victoria
01.2018 - 12.2022
Crew Member
McDonalds
10.2015 - 12.2018
Advanced Diploma - Building Design (Architecture)
RMIT University
Certificate - CPR First Aid Training
CPR First Aid Melbourne
Certificate III - RSA - Responsible Service of Alcohol
Serve It Up Melbourne
Certificate III - RSF - Responsible Service of Food
Serve It Up Melbourne
High School Diploma -
Whittlesea Secondary College
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