Chrissy Geidel
North Mackay,Qld
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at MacDonalds. Excelled in decision-making and cash handling, mentoring staff to excel in customer service. Achieved significant improvements by focusing on strategic task delegation and effective training methods.
Overview
29
29
years of professional experience
Work History
Shift Manager
MacDonalds
03.2012 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Crew Member
Pizza Hut
01.1996 - 01.2009
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Year 11 - High School
12.1993
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Timeline
Shift Manager - MacDonalds
03.2012 - Current
Crew Member - Pizza Hut
01.1996 - 01.2009
Kadina Memorial High - Year 11, High School
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