Chrissy Te Kanawa - Goodin
Jimboomba
Summary
Energetic and customer-focused professional with knack for building strong client relationships and delivering exceptional service. Possesses solid understanding of customer service principles and excels in problem-solving and conflict resolution. Driven to create positive customer experiences and foster long-term loyalty.
Overview
2025
2025
years of professional experience
Work History
Local Service Manager
Rentokil Initial
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Analyzed service reports to identify areas of improvement.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Service Technician
Rentokil Initial
12.2022 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Installer Technician
Rentokil Initial
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Professional and courteous
- Analytical thinking
- Troubleshooting
- Verbal and written communication
- Troubleshooting and Diagnostics
Timeline
Service Technician
Rentokil Initial
12.2022 - Current
Local Service Manager
Rentokil Initial
Installer Technician
Rentokil Initial
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