Christa Bradley

I have been employed by Corrective Services since 1987 in both NSW and Victoria, in both public and private enterprise.

I was a substantiated Senior Correctional Officer in Victoria managing the Reception area of the Melbourne Assessment Prison, the High Courts of Victoria, which entailed being responsible for all inmates and up to 34 Officers daily. I participated in recruitment drives, public speaking, staff recruitment and the Training Academy before being deployed to the Solomon Islands as a Prison Advisor. During this 5.5 months secondment, the role entailed the recruitment of officers and training staff, and implementing policies and procedures for the Rove Maximum Security Prison. Since returning to NSW in 2009, I have conducted various courses and have worked in various prisons and specialised roles. Prisons, Courts, Acting SCO roles, Drug Court, Police Cells, Rosters, Sentence Admin, Reception, Sex Offenders Unit, High Security Unit and the Mental Health Unit.

• Cert III in Correctional Custodial Practice
• Bumrungrad International – Customer Service and Case Management
• Certificate for Speaking – International Medical Tourism Forum – India
• Certification - Lifeline Telephone Counsellor
• Certification - Selection Skills – Recruitment Course
• Certification - Decision Making for Profit
• Certification - Occupational Preparatory Course
• Certification - Conflict Management and Negotiation Skills
• Certification - First Response Correctional Officer Negotiators
• Certification - Team Leader Skills
• Certification - Privacy and You
• Certification - Code of Ethical Conduct
• Certification - Valuing Diversity

• Positive attitude
• Excellent communication skills
• Professional work ethic
• Team player
• Quick thinker and problem solver
• Effective time management skills
• Supreme customer service skills
• Self Motivated
• Advanced staff and prisoner supervisory skills
• Good sense of humour

SAS Geoffrey Kelty

Statewide Project Manager

Email: Geoffrey.Kelty@dcj.nsw.gov.au

T: 0423 187 599

Talent Acquisition

• Demonstrated adaptability in responding to unexpected scheduling changes, maintaining seamless operations during unforeseen circumstances.
• Optimized resource utilization by monitoring staffing levels and reallocating employees as needed to meet operational demands.
• Upheld confidentiality of personnel information while managing sensitive employee data within the roster system.
• Collaborated with department managers and contributed to improved workforce efficiency through strategic scheduling based on skill sets and availability.
• Served as a liaison between administration and custody staff, fostering open communication channels for policy compliance, implementation and enforcement.
• Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
• Enhanced advisor skills and knowledge through continuous professional development program, elevating service quality.
• Helped officers develop organisational, time management and study skills.
• Worked with individuals to help understand and overcome personal, social or behavioural problems affecting educational or vocational situations.
• Provided resources to support officers in achieving career goals.
• Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
• Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
• Developed and implemented comprehensive company practices, human resources policies and procedures in compliance with applicable state laws, labor laws and regulations.
• Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
• Supported talent acquisition and allocation procedures by facilitating and streamlining targeted recruitment campaigns for improved efficiency in hiring top talent.
• Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
• Organized regular team-building events to promote camaraderie among employees and boost morale.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Developed and implemented onboarding and orientation programs for new employees.
• Worked alongside state sheriffs to deploy new training strategies.

Administrative

• Criminal law comprehension and interpretation including bails, sentencing, adjournments, mental health and warrant input data
• Prepared, processed and maintained forms, reports, logs, records, and activity journals including successful completion of mandatory audits.
• Composed correspondence to internal and external parties as requested.
• Contributed to policy development, ensuring alignment with best practices in corrections management.
• Coordinated with other law enforcement personnel to exchange information.
• Fostered culture of innovation within advisory team, encouraging adoption of new technologies and methodologies.

Training & Leadership

• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Bolstered team morale and cooperation through effective leadership and communication.
• Promoted a culture of inclusivity by treating all staff, inmates, and visitors with dignity and respect, regardless of race, religion, or gender identity.
• Built solid relationships with staff and residents to keep institution safe and secure.

Inmate Management

• Interviewed inmates to obtain information and assess mental health and needs.
• Enhanced inmate rehabilitation by implementing evidence-based programming and support services.
• Facilitated communication between inmates and their families, ensuring compliance with visitation policies and procedures.
• Reduced inmate altercations through proactive conflict resolution strategies.
• Provided crisis intervention during emergencies, utilizing de-escalation techniques to maintain a calm environment.
• Conducted thorough searches for contraband, preventing potential threats to the safety of staff and inmates.
• Coordinated with law enforcement agencies and escorted inmates to and from cells, court, hospitals, and medical appointments..
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.