CHRISTABELLA BARAC
Melbourne
Summary
Organized professional promotes demonstrated ability to manage medical office operations, coordinate front desk activities, and maintain patient records. Skilled in using medical software and practice management systems to support accuracy and efficiency in healthcare operations. Committed to providing excellent patient care and customer service.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Releaf Clinics
05.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Receptionist
Supernova medical center
08.2023 - 04.2024
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
- Answered phones promptly and directed calls appropriately
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
- Updated patient records, medical histories, and contact information for traceability.
Bookseller
QBD
07.2020 - 09.2022
- Provided support during peak periods by helping customers locate items quickly or processing transactions efficiently
- Organized the store shelves according to genre and alphabetically as needed
- Answered customer questions about upcoming releases, bestsellers and staff picks
- Located books for customers, ordering out-of-stock books upon customer request
- Utilized point-of-sale software to process transactions quickly and accurately
- Collaborated with other team members to ensure that all areas of the store were properly stocked at all times.
Skills
- Medical Terminology
- Mail Management
- Medical Billing
- Microsoft Office
- Attention to Detail
- Problem Solving
References
References available upon request
Timeline
Medical Receptionist
Releaf Clinics
05.2024 - Current
Medical Receptionist
Supernova medical center
08.2023 - 04.2024
Bookseller
QBD
07.2020 - 09.2022
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