Spencer Polhill
Cessnock,Australia
Summary
Dynamic and detail-oriented professional with a proven track record at KFC, excelling in customer service and team collaboration. Adept at maintaining high cleaning standards and ensuring safety compliance. Recognized for delivering exceptional results and enhancing customer satisfaction through effective communication and efficient task completion.
Willing to give references to those who would like them I currently complete house cleaning for a Lady Christal and her family who is more than willing to speak to you
Overview
3
3
years of professional experience
Work History
Residential House Cleaner
Christal Forward
Cessnock, Nsw
02.2025 - Current
- Cleaned interior windows and wiped down blinds.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained and organized cleaning supplies stock.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Wiped down exterior doors and door frames.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Maintained a safe working environment by using appropriate cleaning supplies.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Swept, vacuumed and mopped hardwood floors.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Followed safety protocols when handling hazardous materials or chemicals.
Customer Service
KFC
Gladesville, Australia
01.2022 - 01.2024
- Delivered friendly and efficient service, processed orders, and handled cash transactions.
- Assisted in preparing food items while adhering to hygiene and safety standards.
- Worked with team members to maintain cleanliness and organisation in the workspace.
- Engaged with customers in the drive-thru, ensuring quick and accurate service.
- Helped manage inventory by restocking supplies and maintaining accurate records.
- Received positive customer feedback, contributed to high satisfaction ratings, and trained new staff members.
Owner/Operator
Chromium Detailing
Gladesville, Australia
01.2022 - 01.2024
- Established and managed a successful car washing service, focusing on high standards of cleanliness and customer satisfaction.
- Delivering exceptional service and ensuring customer satisfaction.
- Maintaining high cleaning standards for vehicles.
- Prioritising tasks to serve customers efficiently.
- Managing and maintaining inventory.
- Understanding and maintaining car wash equipment.
- Promoting services to attract and retain customers.
- Budgeting and controlling costs for profitability.
- Keeping the car wash clean and operational.
- Performing various car wash and detailing services.
- Engaging with customers and processing payments.
- Monitoring and restocking cleaning supplies.
- Adhering to health and safety regulations.
- Implementing promotional strategies to boost business.
Landscaping Assistant
Perfect Lawns
Gladesville, Australia
01.2024
- Planning and designing outdoor spaces, including gardens, lawns, and pathways.
- Installing plants, trees, and shrubs, and performing regular maintenance such as pruning and fertilising.
- Clearing leaves, weeds, and other debris to maintain a tidy landscape.
- Meeting with clients to discuss project requirements and provide recommendations.
- Overseeing landscaping projects from start to finish, ensuring quality and adherence to timelines.
Education
Ryde Secondary College
Ryde, NSW01.2024
Skills
- Ability to work well in teams or autonomously
- Cleaning techniques
- Chemical handling
- Safety compliance
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Effective communication
- Floor cleaning techniques
- Window washing proficiency
- Bedroom organization
- Sweeping and mopping
- Cleaning methods
- Guest service and support
- Professional and courteous
- Glass and window washing
- Dusting
- Analytical thinking
- Commercial and residential cleaning
- Furniture dusting
- Electronic communication
- Bathroom cleaning
- Kitchen sanitizing
- Problem solving
- Multitasking
- Enjoy electronics
- Efficient task completion
- Customer Service
- Attention to Detail
- Time Management
- Organizational Skills
- Technical Proficiency
- Marketing Skills
- Financial Management
- Horticultural Knowledge
- Physical Stamina
- Problem Solving
- Communication Skills
- Equipment Proficiency
- Complex Problem-solving
- Multitasker
- Kitchen cleaning and dishwashing
- Safety protocols
- Deep cleaning protocols
- Heavy lifting
- Launder clothing and linens
- Washing windows
- Sorting and washing laundry
- Mopping and sweeping
- Hardworking
- Surface disinfection
- Dish preparation
- COVID-19 safety procedures
- Time management abilities
- Team building
- Reliability and punctuality
- Ceiling fan cleaning
- Flexible scheduling
- Resourcefulness
References
Christal Forward: 0415 164 030
Aaron Talbot: 040-243-0486
More available upon request
Personal Information
Age: 17
Affiliations
- A Perfumer
- Skateboarder
- Gamer
- Animal lover
- Friends and Family
Timeline
Residential House Cleaner
Christal Forward
02.2025 - Current
Landscaping Assistant
Perfect Lawns
01.2024
Customer Service
KFC
01.2022 - 01.2024
Owner/Operator
Chromium Detailing
01.2022 - 01.2024
Ryde Secondary College