Christeen Grima

Versatile Office Administrator with a background in telecommunications and property documentation processing. Experienced in customer service, reception and internal IT help desk functions. Data Entry Microsoft Excel for internal incoming and outgoing of internal Mail Interpersonal Ability to quickly build rapport with colleagues, management and key stakeholders from varying backgrounds, communicate in a clear and concise manner. Reliable and always willing to assist other team members when needed. Friendly phone manner and strong service orientation. Approachable and always willing to listen.

Since being made redundant at the end of August 2022 I took a bit of a career break for a couple of months and have recently done some temp work for a couple of weeks.

Am now looking for a new challenge to learn something new and willing to learn new systems and processes.

KEY ACHIEVEMENTS:

Numerous successful interactions with customers over the phone as well as in person, ensuring customer loyalty and high levels of satisfaction. Consistently supported clients with timely property settlements and ensuring all relevant parties were prepared to proceed at the pre-determined time and date. Management of post settlement documentation making sure they are correct and sent to the correct settlement agent in time settlement to happen.

• Achieved Results by effectively communicating with our clients either via email, over the phone or in person providing the support to making sure that their request is dealt with and achieved in a timely manner without any delays or extra costs to them.