Christelle Salimbangon
Commerce Undergraduate
Rooty Hill,NSW
Summary
Ambitious Economics major committed to excellence, looking to launch a career in business services. Multilingual and highly knowledgeable in basic business knowledge with solid academic achievement, demonstrated commitment and integrity within a team.
Overview
3
3
Languages
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Partnerships Associate
Educating The Future
Sydney, NSW
08.2021 - Current
- Networked among local business, university and community organisations to develop leads and generate business donors.
- Boosted organisation income by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Planned marketing initiatives and leveraged referral networks to promote business development and collaboration.
- Prepared a variety of different written communications, reports and documents to expedite partnerships with the organisation.
- Identified issues, analyzed information and provided solutions to problems.
- Utilised Microsoft Word and other software tools to create documents and other communications.
Global Youth Ambassador
Theirworld
London, UK
08.2021 - Current
- Created plans and communicated deadlines to ensure projects toward alleviating educational absence within developing countries were completed on time.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations and facilitate collaboration with organisations and individuals.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilised Microsoft Word and other software tools to create documents and other communications.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Retail Sales Assistant
Forever New Clothing
Parramatta, NSW
04.2021 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Logged reports, expenses, receipts and sales documents into digital database through Excel and Power BI.
- Developed customer relations and engagement through technical customer service.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported loss prevention goals by monitoring shopper behavior.
Academic Tutor
Alchemy Tuition
Sydney, NSW
04.2021 - Current
- Assisted senior high school students with preliminary and HSC Business Studies and Economics.
- Delivered one-on-one academic help for students from K-10 in English and Mathematics.
- Helped develop writing skills in business reports and economic essays.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Coordinated parent meetings, discussing student progress and developing individualized solutions to areas of concern.
Retail Sales Assistant
Myer Department Store
Penrith, NSW
11.2020 - 04.2021
- Met and exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Logged reports, expenses, receipts and sales documents into digital database.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Sustained stock levels and organized sales floor with latest merchandise to drive sustained sales revenue.
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Approached browsing customers to initiate conversations to determine buying preferences.
Cafe Attendant
San Churro Chocolateria
Penrith, NSW
05.2019 - 05.2020
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Processed sales transactions using POS system.
- Completed sales transactions, including all accepted forms of payment.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints to boost customer retention.
- Demonstrated knowledge and applied proper food handling standards.
Education
Bachelor of Commerce (International) - Business Economics
University of New South Wales
Sydney 02.2021 - Current
High School Diploma -
St Marys Senior High School
St Marys 02.2019 - 11.2020
Skills
Microsoft Office
Strategic partnerships
Cultural awareness
Organization and Time management
Leadership
Complaint resolution
Report preparation
CRM
Training development aptitude
Creative problem solving
Key stakeholder relationship building
Written and verbal communication
Excellent teamwork
Additional Information
REFERENCES
- Linden Arkle | San Churro Penrith Store Manager | 0408 150 056
- Kylie Thomson | Myer Penrith Department Manager | kylie.thomson@myer.com.au
- Carla Rubelj | Mentor Teacher | carla.rubelj1@det.nsw.edu.au
- Tara Brown | Forever New Store Manager | 0487 312 101
Timeline
Partnerships Associate
Educating The Future
08.2021 - Current
Global Youth Ambassador
Theirworld
08.2021 - Current
Retail Sales Assistant
Forever New Clothing
04.2021 - Current
Academic Tutor
Alchemy Tuition
04.2021 - Current
Bachelor of Commerce (International) - Business Economics
University of New South Wales
02.2021 - Current
Retail Sales Assistant
Myer Department Store
11.2020 - 04.2021
Cafe Attendant
San Churro Chocolateria
05.2019 - 05.2020
High School Diploma -
St Marys Senior High School
02.2019 - 11.2020