Christelle Salimbangon
Commerce Undergraduate
Rooty Hill,NSW
Summary
Ambitious Economics major committed to excellence, looking to launch a career in business services. Multilingual and highly knowledgeable in basic business knowledge with solid academic achievement, demonstrated commitment and integrity within a team.
Overview
3
3
Languages
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Partnerships Associate
Educating The Future
Sydney, NSW
08.2021 - Current
- Networked among local business, university and community organisations to develop leads and generate business donors.
- Boosted organisation income by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Planned marketing initiatives and leveraged referral networks to promote business development and collaboration.
- Prepared a variety of different written communications, reports and documents to expedite partnerships with the organisation.
- Identified issues, analyzed information and provided solutions to problems.
- Utilised Microsoft Word and other software tools to create documents and other communications.
Global Youth Ambassador
Theirworld
London, UK
08.2021 - Current
- Created plans and communicated deadlines to ensure projects toward alleviating educational absence within developing countries were completed on time.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations and facilitate collaboration with organisations and individuals.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilised Microsoft Word and other software tools to create documents and other communications.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Retail Sales Assistant
Forever New Clothing
Parramatta, NSW
04.2021 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Logged reports, expenses, receipts and sales documents into digital database through Excel and Power BI.
- Developed customer relations and engagement through technical customer service.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported loss prevention goals by monitoring shopper behavior.
Academic Tutor
Alchemy Tuition
Sydney, NSW
04.2021 - Current
- Assisted senior high school students with preliminary and HSC Business Studies and Economics.
- Delivered one-on-one academic help for students from K-10 in English and Mathematics.
- Helped develop writing skills in business reports and economic essays.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Coordinated parent meetings, discussing student progress and developing individualized solutions to areas of concern.
Retail Sales Assistant
Myer Department Store
Penrith, NSW
11.2020 - 04.2021
- Met and exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Logged reports, expenses, receipts and sales documents into digital database.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Sustained stock levels and organized sales floor with latest merchandise to drive sustained sales revenue.
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Approached browsing customers to initiate conversations to determine buying preferences.
Cafe Attendant
San Churro Chocolateria
Penrith, NSW
05.2019 - 05.2020
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Processed sales transactions using POS system.
- Completed sales transactions, including all accepted forms of payment.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints to boost customer retention.
- Demonstrated knowledge and applied proper food handling standards.
Education
Bachelor of Commerce (International) - Business Economics
University of New South Wales
Sydney 02.2021 - Current
High School Diploma -
St Marys Senior High School
St Marys 02.2019 - 11.2020
Skills
Microsoft Office
Additional Information
REFERENCES
- Linden Arkle | San Churro Penrith Store Manager | 0408 150 056
- Kylie Thomson | Myer Penrith Department Manager | kylie.thomson@myer.com.au
- Carla Rubelj | Mentor Teacher | carla.rubelj1@det.nsw.edu.au
- Tara Brown | Forever New Store Manager | 0487 312 101
Timeline
Partnerships Associate
Educating The Future
08.2021 - Current
Global Youth Ambassador
Theirworld
08.2021 - Current
Retail Sales Assistant
Forever New Clothing
04.2021 - Current
Academic Tutor
Alchemy Tuition
04.2021 - Current
Bachelor of Commerce (International) - Business Economics
University of New South Wales
02.2021 - Current
Retail Sales Assistant
Myer Department Store
11.2020 - 04.2021
Cafe Attendant
San Churro Chocolateria
05.2019 - 05.2020
High School Diploma -
St Marys Senior High School
02.2019 - 11.2020
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