Dedicated and reliable professional adept at handling diverse tasks with a proactive mindset. Demonstrates a proactive approach to embracing additional duties to achieve educational objectives, address socio-behavioral challenges, and attain organisational targets. Known for a constructive and engaging demeanor, fostering strong professional connections and rapport with colleagues.
Overview
4
4
years of professional experience
Work History
Office Administrator
Multilink Earthworks
11.2022 - Current
Efficiently manage day-to-day administrative operations for contractors and truck drivers, ensuring smooth workflow and timely completion of tasks.
Handle payroll processing using MYOB software, accurately calculating hours worked, overtime, and deductions for employees.
Maintain employee records, including timesheets, leave balances, and payroll information, ensuring compliance with company policies and regulatory requirements.
Prepare and distribute weekly/monthly payroll reports to management, highlighting key metrics and trends.
Collaborate with the HR department to address employee inquiries regarding payroll, benefits, and policies.
Demonstrate high proficiency in Excel by creating and maintaining spreadsheets for tracking project expenses, vendor payments, and budget allocations.
Organise schedules for services including demolition, excavation, haulage, import fill projects, civil works packages, and sub-division.
Act as a liaison between construction teams, subcontractors, and vendors to facilitate smooth communication and resolve issues promptly.
Support the accounting department with invoicing, accounts payable/receivable, and reconciling financial transactions.
Possess knowledge of WHS legislation and experience in assisting with the implementation of safety programs and procedures on construction sites.
Administrative Assistant
Exclusive Certifiers and Building Consultants
Sydney, NSW
03.2022 - 11.2022
Managed multi-line phone system efficiently by answering calls, routing them appropriately, delivering messages to staff, and warmly greeting visitors upon arrival.
Implemented and maintained a digital filing system for records, ensuring easy access and organisation.
Facilitated the scheduling of office meetings and client appointments for staff teams, ensuring smooth operations and effective time management.
Handled the sorting and distribution of office mail, maintaining accurate records of incoming and outgoing correspondence.
Utilised Access databases proficiently to manage and convert complex data into comprehensible formats for analysis and reporting purposes.
Monitored office supplies inventory and initiated purchase orders to replenish stock levels, ensuring uninterrupted workflow.
Contributed to data management by developing and updating spreadsheets and databases to track, analyse, and report on performance and sales data.
Collaborating with the marketing team to curate and create engaging content for various social media platforms.
Responding to inquiries and messages promptly, fostering positive engagement and customer satisfaction.
Monitoring social media channels for trends and feedback, providing valuable insights to the marketing team for strategic decision-making.
Implementing strategies to increase follower engagement and brand visibility across social media platforms.
Tracking and analysing key metrics to evaluate the effectiveness of social media campaigns and adjust strategies accordingly.
Retail Sales Associate
Fresh Soul Clothing
12.2019 - 03.2022
Greeted and assisted customers in person and over the phone, providing prompt and polite support with product inquiries, selections, and purchases.
Facilitated customer transactions, including purchases, returns, online orders, and gift card activations, utilising the POS system.
Guided customers in completing purchases, locating items, and enrolling in reward programs.
Led seasonal visual merchandising efforts to enhance the store's aesthetics and drive profitable sales.
Acted as a floor supervisor, managing store operations independently during opening and closing shifts.
Maintained cash register accuracy by handling cash, counting change, and ensuring organised cash management.
Demonstrated proficiency in both retail sales associate and administrative tasks, including managing reports, expenses, receipts, and sales documents.
Prioritised tasks effectively, showcasing strong time management skills to meet deadlines consistently.
Conducted store training sessions for new sales associates, ensuring alignment with company policies and procedures.
Coordinated restocking of the sales floor with updated merchandise and implemented accurate signage for ongoing promotions
Education
Bachelor of Arts (Pathway to Primary Teaching) -
Western Sydney University
Diploma of Arts -
Western Sydney University
Skills
Team building
Decision-Making
Flexible and Adaptable
Active Listening
Multitasking Abilities
Excellent written and oral communication skills
Interpersonal skills
Self-Motivated
Data Entry
Attention to Detail
Problem-Solving
Punctual
References
Patrick | Office manager, Multilink Earthworks 0424 956 716
Danielle | Area manager, Fresh soul clothing 0415 555 090