Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Christian Bakes

Melbourne,VIC

Summary

Dynamic McDonald's Crew Trainer with a proven track record in employee training and exceptional customer service. Skilled in fostering teamwork and collaboration, I effectively led training sessions that enhanced operational efficiency. Known for adaptability and a positive attitude, I consistently upheld safety standards while delivering high-quality service in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

McDonald's Crew Trainer

McDonald's
Sunshine, Melbourne
09.2022 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Ensured adherence to company policies during daily operations and training sessions.
  • Instructed new team members on correct procedures for operations.
  • Ensured that all safety protocols were followed during training sessions.
  • Led by example, upholding company policies and exemplifying desired behaviors.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Prepared food items according to standardized recipes and safety protocols.
  • Followed health and safety guidelines to ensure a safe working environment.
  • Assisted in maintaining food quality standards during peak hours.
  • Prepared a variety of food items according to customer orders or restaurant recipes.
  • Assisted with unloading delivery trucks when necessary.

Education

Recently Completed Year 12

Sunshine College
Sunshine Melbourne Victoria
11.2025

Skills

  • Positive Attitude
  • Friendly and Outgoing
  • Self-Directed
  • Telephone and Email Etiquette
  • Flexible Schedule
  • Adaptability and Dependability
  • Verbal and Written Communication
  • Computer Skills
  • Teamwork and Collaboration
  • Customer service
  • Employee training
  • Time management
  • Safe food handling
  • Role modeling
  • Processing payments

Additional Information

I take pleasure in listening to music

Engaging in soccer

Maintaining physical fitness

Participating in gaming

Cooking, preparing and baking meals

References

Crew Manager McDonald's

Joshua Burgess

048172398

Burgjo801@gmail.com 

Timeline

McDonald's Crew Trainer

McDonald's
09.2022 - Current

Recently Completed Year 12

Sunshine College
Christian Bakes