Summary
Overview
Work History
Education
Skills
Placement Role
VOLUNTEER WORK
TRAINING AWARDS
OTHER TRAININGS
REFEREES
Timeline
Christian Bashimbe

Christian Bashimbe

Wodonga,VIC

Summary

Hardworking, enthusiastic person with both Complex and Case Management experience in the Humanitarian Settlement Program currently working as a Police Custody Officer in the Victoria Public Sector Settlement at the Wodonga Police Station. In 2021, have completed a Wodonga TAFE Diploma of Community Services and Case Management. The ultimate goal is to gain a bachelor's degree in Psychological Science to enable a progress toward the future educational long-term goal and becoming a Psychologist and assist others and those in need.

Overview

5
5
years of professional experience

Work History

Police Custody Officer

Victoria Police
02.2023 - Current
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, conducting risk assessment of person in custody.
  • Identifying issues, analysing information and providing solutions to problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to person in , handled concerns quickly and escalated major issues to supervisor.

Case Manager/ Humanitarian Settlement Program

Australian Red-Cross
02.2022 - 02.2023
  • Conduct comprehensive assessment of client strengths and needs, utilizing Red Cross Strengths and Needs assessment framework, pre-arrival assessment and HSP Case Management Framework.
  • Provide support to clients with complex and/or escalating mental health issues, family violence, employment and education pathways and child protection issues.
  • Develop, implement and review case plans for clients in context of process, ensuring that case plans are aligned to HSP aims and appropriate Tier.
  • Link clients in to social, community and service networks to build resilience and self-agency.
  • Ensure case management provided is in accordance with Red Cross policy and procedures, MSP casework model and other guiding documents, HSP Case Management Framework (including KPIs) and relevant legislation.

Complex Case Worker/ Extreme Hardship Support Pr

Australian Red-Cross/
08.2021 - 11.2021
  • Provide quality casework support which identifies key client strengths, needs, resources available to meet those needs and methods to assist client to achieve meaningful change and self-agency.
  • Provide complex case management and effective interagency collaboration.
  • Conduct holistic assessments of complex client strengths and needs using Strengths and Needs Assessment Framework (SANAF), and other risk assessments (this can include complex mental health and child protection risk assessments) and develop and implement appropriate case plans and safety planning.
  • Refer clients who are not assessed as complex to suitable service providers.
  • Maintain updated sector referral pathways for reference by Red Cross people.
  • Provide support and information to clients in regards to COVID-19 pandemic.
  • Lead and contribute to collaborations and capacity building with sector and across Red Cross.
  • Participate in regular and ongoing supervision, development and critical debriefing and contribution to team.
  • Set up and ensure client records are accurate and up-to-date including policies, procedures, client files and allowances, records and reports – both administration and financial
  • Collect, analyze and use reliable data relating to clients and migrants in transition
  • Undertake ‘On Call' duties to respond effectively to client distress and emergency or crisis situations or to new client referral
  • Ensure programmatic and contractual compliance requirements are met through adherence to relevant policies and procedures and providing regular and ad hoc reports in line with reporting requirements .

Community Connector/Disability Engagement/

Australia Red Cross
11.2020 - 06.2021
  • Improve awareness and knowledge of persons and communities from diverse ethno-cultural identities in Murray and Riverina region who are participants or potential participants about NDIS and about disability more broadly.
  • Provide Advice and Advocacy to reduce barriers for these ethno-cultural diver's individuals, families/carers and communities to accessing NDIS.
  • Engage with NDIS and with Partners in Community (PITC) on how to improve NDIS access, planning and service delivery outcomes for Ethno-Cultural individuals and communities in region Albury Wodonga.
  • Support communication NDIA and community and participation.
  • Assist case managers on how to improve access, planning and service delivery outcomes for Ethno-Cultural people with disabilities.
  • Complete regular reports that will tack progress and challenges relating to engagement.
  • Other duties as directed that are within scope and expectations of person and program.

Program Support Worker/ Humanitarian Settlement Pr

Australian Red Cross
02.2019 - 06.2021
  • Assist with the provision of general information to clients such as Red Cross contact details, Emergency numbers, Welcome Kit and appointment for initial needs assessment, care plan development and others.
  • Provide assistance to clients with service registrations, such as but not limited to, Medicare, bank accounts, Centrelink, Healthcare services, Migrant Resource Centres and community services.
  • Provide logistical coordination and assistance with delivery of group orientation sessions.
  • Arrange other immediate services or appointments on advice from Case Manager or Team Leader.
  • Provide access to general information and education relevant to activities of daily living, including housing, locally available services provided by other agencies, public transport, children's playgrounds, places of worship etc.
  • Triage and mentoring to clients who appear to be struggling to reach settlement milestones; referrals to Case Managers as needed.
  • Assist with client airport pick up and transport to accommodation – liaison with volunteers.

Multicultural Community Support Worker (Events&Pr)

Albury-Wodonga Ethnic Community Council
01.2019 - 11.2019
  • Fostered relationships with local community and and promote community members involvement in different multicultural event such harmony day
  • Promote community integration and participation

Academic Support Assistant

Wodonga TAFE
02.2018 - 02.2019
  • Spoke with teacher about student needs to gain additional support.
  • Prepared instructional materials for group and one-on-one use.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Distributed learning materials such as worksheets, text books and supplemental activities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Psychological Science - Psychological Science

Latrobe University, Wodonga, VIC/ Current
05.2026

Diploma - Community Services And Case Management.

Wodonga TAFE, Wodonga
02.2021

Certificate IV - Community Services

Wodonga TAFE, Wodonga
09.2018

Certificate IV - Spoken And Written English For Further Study

Wodonga TAFE AMEP, Wodonga
09.2017

Skills

  • Fluent in French and Swahili and have Professional Working Proficiency English skills I speak, read, write and understand dialogue
  • Good interpersonal and communication skills
  • Excellent organizational skills and Leadership skills
  • Advocacy skill
  • Honest and reliable person
  • Presentation ability Skills
  • Problem solving skills
  • Microsoft Team, Outlook, Microsoft Word, Excel and Client Case Management (CCM) system

Placement Role

Australian Red Cross Society/ Case Manager/ Humanitarian Settlement Program Albury Albury NSW/ 13.01.2021.

  • Conduct comprehensive assessment of client strengths and needs, utilizing Red Cross Strengths
    and Needs assessment framework, pre-arrival assessment and HSP Case Management
    Framework.
  • Provide support to clients with complex and/or escalating mental health issues, family violence,
    employment and education pathways and child protection issues.
  • Develop, implement and review case plans for clients in the context of a settlement process,
    ensuring that case plans are aligned to HSP aims and appropriate Tier.
  • Link clients in to social, community and service networks to build resilience and self-agency.
  • Ensure case management provided is in accordance with Red Cross policy and procedures, MSP
    casework model and other guiding documents, HSP Case Management Framework (including KPIs)
    and relevant legislation.

VOLUNTEER WORK

Australian Red-Cross Humanitarian Settlement Program Volunteer 2023, Current

  • Assisting and conducting client orientation ensure access to awareness, knowledge and application in the following Domains, Family Functioning, Law in Australia, Social Support, Education, Money and budgeting, Transport and Employment.
  • Currently involving in the establishment of CALD Men Support network for better settlement and healthy relationships.

Victorian Multicultural Youth Network 2017-2018 Victorian Government

  • Developing and implementing youth-led projects on employment, mental health,
    sport, education and newly arrived young people;
  • Regional and metropolitan workshops with young people to discuss cultural diversity and the migration experience, especially from a refugee perspective
  • Addressing and advocating for the issues which affect young people from both migrant and refugee background living in Victoria.

Project Coordinator 2019 Albury Wodonga Afro-Beat Festival Albury-Wodonga Ethnic Communities Council - Wodonga, Victoria01.2019 - 08.2019

  • Planned and arranged meetings with the established steering team committee volunteers and individuals, enabling all parties to meet and discuss project progress.
  • Maintained project schedules by managing timelines and making proactive adjustments.

TRAINING AWARDS

● 2019Emerging Leadership in Multiculturalism Award Winner (Victoria Multicultural Award for Excellence 2018)
● 2018Victoria Vocational Student of the Year Finalist Award

● 2017 Wodonga TAFE Vocational Student of the Year Award

OTHER TRAININGS

QPR Suicide Prevention Gatekeeper Program/ QPR Gatekeeper Certificate/ QPR INSTITUTE.
2023 First aid training, provide Cardiopulmonary resuscitation, provide basic emergency life support, provide first aid / Australia Red Cross.
2020 Domestic and Family Violence Response Training/ Lifeline.
2017 New and Emerging Leadership Program/ Leadership Victoria.

REFEREES

1. Brett Sanderson

Population Health and Community Wellbeing Coordinator/ Wodonga City Council.

Phone: 0414335666, Email: bsanderson@wodonga.vic.gov.au

2. Neil Barber

Community Lead and Regional Manager Migration Support Australian Red Cross NSW.

Phone: 0427438480, Email: nbarber@redcross.org.au.

Timeline

Police Custody Officer - Victoria Police
02.2023 - Current
Case Manager/ Humanitarian Settlement Program - Australian Red-Cross
02.2022 - 02.2023
Complex Case Worker/ Extreme Hardship Support Pr - Australian Red-Cross/
08.2021 - 11.2021
Community Connector/Disability Engagement/ - Australia Red Cross
11.2020 - 06.2021
Program Support Worker/ Humanitarian Settlement Pr - Australian Red Cross
02.2019 - 06.2021
Multicultural Community Support Worker (Events&Pr) - Albury-Wodonga Ethnic Community Council
01.2019 - 11.2019
Academic Support Assistant - Wodonga TAFE
02.2018 - 02.2019
Latrobe University - Bachelor of Psychological Science, Psychological Science
Wodonga TAFE - Diploma, Community Services And Case Management.
Wodonga TAFE - Certificate IV, Community Services
Wodonga TAFE AMEP - Certificate IV, Spoken And Written English For Further Study

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Christian Bashimbe