Christian Burbon
Woodville Park,SA
Summary
I am a Data Analyst with over 4 years of experience enabling data-driven decision making to businesses collaborating with people in different aspects of the business while ensuring that I translate their vision into reality through leveraging data.
Enabling businesses and people through data is my passion – so people can focus on what they are good at. The core of this is creating efficiency in accessing data, interpretability in findings, and increasing trust in data.
And I value genuineness and accountability, all while being compassionate. After all, what is data without humanity?
Overview
8
8
years of professional experience
Work History
Data Insights Analyst
The Hospital Research Foundation Group
Woodville, SA
01.2022 - Current
- Developed a RFM-based scoring model to identify donation likelihood of a supporter which enabled the team to identify contact priority, increase response rate, and manage contact cost effectively.
- Developed a Power BI dashboard for Regular Giving that enabled team to track KPIs, growth, and save potential subscription cancellations.
- Developed a Power BI dashboard template that is used for tracking campaign performance which enables replicability across similar reporting requirements.
- Developed the High Value Donation pipeline which created a streamlined structure for identifying opportunities and when they should be contacted.
- Provided data targeting criteria to identify potential Regular Givers based on data analysis results which lead to an increase of 15% New Regular Givers.
- Continuously developing/updating views in CRM that enable staff to self-serve their data queries.
Business Intelligence Analyst
aCommerce, Inc.
Manila, Philippines
07.2016 - 07.2019
- Lead Business Intelligence team to service reporting and analytics
- Developed a Power BI dashboard to monitor supply chain operations which ensured KPIs are met by providing visibility to actionable items.
- Generated monthly P&L reports while identifying and implementing cost optimisation opportunities throughout the business.
- Conducted Time and Motion studies which identified optimisation opportunities to improve end-to-end order processing.
- Developed localised inventory monitoring which minimised cost through more effective usage of materials.
Education
Master of Science - Data Science
The University of Queensland
Saint Lucia, QLD11-2021
Bachelor of Science - Industrial Management Engineering
De La Salle University
Manila, Philippines04-2016
Skills
- Power BI
- SQL
- Python
- Excel
- VBA
- Issue Identification
- Behavioral analysis
- Business Intelligence
- Customer Segmentation
- Process Optimisation
Timeline
Data Insights Analyst
The Hospital Research Foundation Group
01.2022 - Current
Business Intelligence Analyst
aCommerce, Inc.
07.2016 - 07.2019
Master of Science - Data Science
The University of Queensland
Bachelor of Science - Industrial Management Engineering
De La Salle University
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