Christian Cignarella
Sydney,NSW
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm. ***
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Programmer
Patios Wholesale Pty Ltd
06.2023 - Current
- First point of call for technical support, providing troubleshooting and resolution of various IT issues, from hardware to software
- Discussed issues with team members from different departments to achieve various IT projects
- Managed internal IT infrastructure and operations, ensuring uptime and reliability of services
- Managed various system implementation projects, such as a CRM system, on-site NAS and Website Upgrades
- Collaborated with digital SEO and web development contractors for various projects, relaying information to and from
- Advised Director and other department managers with IT expertise
- Created and established various control documents and procedures, both for technical and non-technical areas
Customer Service Cashier
Ned's Butchery
08.2021 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
Picking Packer
Myers Department Store
08.2019 - 09.2021
- Assisted customers on floor as required
- Supervised and trained new staff members
- Pulled orders quickly to maintain demanding productivity goals.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
Education
Bachelor of Computer Science - Cyber Security
Western Sydney University
Kingswood, NSW06-2023
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Organizational skills
- Effective communication
- Object-oriented programming
- Git version control
- API integration
- Linux
- System requirement analysis
Certification
- Cisco Certified Network Associate (CCNA) - Cisco Systems. ***
- AWS Certified Solutions Architect – Associate - Amazon Web Services (AWS). ***
Timeline
Junior Programmer
Patios Wholesale Pty Ltd
06.2023 - Current
Customer Service Cashier
Ned's Butchery
08.2021 - 02.2023
Picking Packer
Myers Department Store
08.2019 - 09.2021
- Cisco Certified Network Associate (CCNA) - Cisco Systems. ***
- AWS Certified Solutions Architect – Associate - Amazon Web Services (AWS). ***
Bachelor of Computer Science - Cyber Security
Western Sydney University
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