Christian Kemp
Roseville,NSW
Summary
At IGA Supermarket, I excelled in enhancing customer satisfaction and store efficiency through expert stock management and outstanding customer service. Demonstrating a keen eye for cleanliness and hygiene, I significantly contributed to a well-organized and appealing shopping environment. My proactive approach and ability to swiftly resolve customer complaints underscore my strong teamwork and communication skills.
Overview
1
1
year of professional experience
Work History
Grocery Team Member
IGA Supermarket
03.2024 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
Education
Bachelor of Science - Science
University of Sydney
Camperdown, NSW11-2027
Skills
- Store maintenance
- Stock management
- Cleanliness and hygiene
- Shelf stocking
Timeline
Grocery Team Member
IGA Supermarket
03.2024 - Current
Bachelor of Science - Science
University of Sydney
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