I am a dedicated and driven individual with over a decade of extensive experience in delivering exceptional customer service. Throughout my journey, I've honed invaluable skills like patience, active listening, articulate communication, and efficient time management. In my recent role as a Global Forwarding Coordinator, I engaged with clients, managed quotations, coordinated deliveries for clients and third-party logistics partners, and facilitated seamless communication with Transport Carriers to swiftly resolve any arising issues. Proficient in Citrix, Cargo Wise (EDI), Microsoft Word, Outlook, Excel, and PowerPoint, I execute tasks with meticulous attention to detail, ensuring a consistently high level of accuracy. My forte lies not only in technical proficiency but also in possessing outstanding interpersonal and communication skills. I thrive both independently and collaboratively within a team, adeptly following directions while contributing innovative ideas when required. I am actively pursuing a new opportunity that will fuel my professional growth. Eager to expand my skill set further, I am enthusiastic about the chance to contribute my expertise to a new role and drive success within a dynamic environment.
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.