Summary
Overview
Work History
Education
Skills
Certification
Key Qualities
References
Timeline
Generic

Christian Peralta

Katoomba,NSW

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cafe Manager

The Lookout @ Echo Point
12.2022 - 10.2023
  • My duties as café manager for The Lookout @ Echo Point had been a continuation of my prior responsibilities, such as face-to-face customer service, high-volume coffee creation, maintenance of coffee equipment including both cleaning and calibration, liaison with machine technicians, and training of staff on use of coffee equipment
  • Additional responsibilities included cash management and reporting, invoice resolution, management of a team of up to 6 employees, stock ordering and management, and troubleshooting of equipment problems as well as liaising with management or technicians when such problems cannot be easily solved.

Barista, Cafe Worker, Bartender

The Lookout @ Echo Point
12.2021 - 12.2022
  • The Lookout @ Echo Point is a large capacity venue located next to The Three Sisters, within the Blue Mountains
  • My responsibilities within the venue included face-to-face customer service, RSA qualified drinks service, high-volume coffee creation, maintaining coffee equipment which included both in-depth cleaning and also periodical recalibration of coffee grinders to match recipe of coffee provider, as well as being the liaison with machine technicians regarding servicing or repair
  • During this time, i also trained multiple other staff members on basic barista work which was specifically noted by management as exceptional.

Barista/Cafe Worker

Gallery One88, Café
07.2020 - 12.2021
  • GalleryOne88 is an established art gallery composed of multiple floors while also containing a highly rated café
  • I was the barista of the café and my duties include making coffee, serving customers, cleaning tables and doing dishes.

Barista/Cafe Worker

Mountain Blue Café
10.2018 - 03.2020
  • Mountain Blue Café was a large capacity café with over 90 seats, open 7 days a week
  • My duties included opening the café which involved setting out tables, putting cakes into a display case, and setting up the coffee machines
  • I was responsible for making coffee and serving cold drinks, doing stocktakes, cleaning of the coffee area during and after service, and when required, waited tables
  • One of my duties also included cleaning the café and closing it down after service.

Cafe Worker

True to the Bean Café
09.2017 - 07.2018
  • True to the Bean Café, in Katoomba is a fast-paced café with a capacity of 18 seats, open 7 days a week
  • I often was the person in charge of opening in the morning with early 5:30am starts and shutting down after 5pm and I was entrusted with a set of keys to achieve this
  • My duties included coffee making, serving customers at the front counter, cleaning up both the front and back of house, ordering and doing stocktake, and some food prep and serving
  • From time to time I was also requested to do some basic banking.

Facilities Assistant

WSP PTY LTD
01.2016 - 06.2017
  • WSP PB is an engineering consultancy firm where I was employed as a Facilities assistant that falls under the classification of Administrative Clerk Level 2
  • My main duties included liaising with building management to manage waste and cleaning solutions, organize maintenance for various systems including plumbing, lighting, and printing, cover reception duties, and manage the security systems across 4 floors
  • As part of my duties, I was also responsible for printing of documentation, both internal and external, as requested by business units
  • The Sydney office employs approximately 700 employees.

Casual Tablehand

CleverPak
08.2014 - 12.2015
  • CleverPak is a precise packaging and assembly firm where I was a Tablehand employed on a casual basis
  • I assisted on production lines with mainly paper products e.g., magazines, portfolio folders, mail marketing
  • I worked with heavy machinery like flow wrap machines, shrink wrapping etc
  • CleverPak was a fast-paced environment where we worked within deadlines and worked with high volume products
  • We worked with quotas during a set period for each job.

Education

NSW -

RSA Competency Card
Sydney
02.2022

High Risk Work License - LF Forklift License
Sydney
09.2018

Certificate IV Tertiary Preparation -

TAFE Blacktown

Certificate IV in Programming - Information Technology

TAFE Wentworth Falls
Wentworth Falls, NSW
07.2014

Certificate III Information, Digital Media and Technology (Network Administration) - Information Technology

TAFE Wentworth Falls
Wentworth Falls, NSW
07.2012

Skills

  • Staff Management
  • Operational Efficiency
  • Computer literacy
  • Organizational skills
  • Customer service
  • Reliability
  • Positive Attitude
  • Problem Solving

Certification

  • RSA Competency Card, NSW
  • High Risk Work License - LF Forklift License
  • Certificate 3, IT (Network Administration)
  • Certificate 4, IT (Programming)

Key Qualities

I am punctual and detail orientated. I have good problem solving skills, and work well under pressure. I have 6 years of café experience which has included making coffees, serving tables, working a digital Point of Sale system and an analog cash register, maintaining coffee equipment (including machine calibration to match requested recipe), cash management, ordering required items (both online and via phone call), and managing a team.

References

References available upon request

Timeline

Cafe Manager

The Lookout @ Echo Point
12.2022 - 10.2023

Barista, Cafe Worker, Bartender

The Lookout @ Echo Point
12.2021 - 12.2022

Barista/Cafe Worker

Gallery One88, Café
07.2020 - 12.2021

Barista/Cafe Worker

Mountain Blue Café
10.2018 - 03.2020

Cafe Worker

True to the Bean Café
09.2017 - 07.2018

Facilities Assistant

WSP PTY LTD
01.2016 - 06.2017

Casual Tablehand

CleverPak
08.2014 - 12.2015

NSW -

RSA Competency Card

High Risk Work License - LF Forklift License

Certificate IV Tertiary Preparation -

TAFE Blacktown

Certificate IV in Programming - Information Technology

TAFE Wentworth Falls

Certificate III Information, Digital Media and Technology (Network Administration) - Information Technology

TAFE Wentworth Falls

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Christian Peralta