Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Christian Ranapia

Christian Ranapia

Traffic Controller
Ashcroft,NSW

Summary

Focused Traffic Controller with Numerous experience. Adept at ensuring worker, driver and pedestrian safety and staying alert after long hours of work in varying weather conditions. Successful at fast and efficient sign set up and following directions with little to no supervision.

Knowledgeable and dedicated customer service professional with extensive experience in management. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

31
31
years of professional experience

Work History

Traffic Controller

Etm Group
Sydney, Nsw
05.2022 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Traffic Controller

Meriton
Sydney, Nsw
07.2019 - 01.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Traffic Controller

Roy's Construction
Liverpool , NSW
01.2017 - 06.2019
  • Stood for 14 hours with "Stop/Slow" paddle directing traffic.
  • Routed traffic around construction sites for worker and driver safety.
  • Assembled signs and cones to direct traffic through construction sites.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.

Warehouse Worker

Fijian Enterprise
Moorebank, NSW
01.2005 - 01.2006
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

2IC Delicatessen Manager

Coles Myer Ltd
Forestville , NSW
05.2000 - 05.2002
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Created appealing food arrangements for party trays and specialized orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Offered product samples to customers, generating additional sales through taste-testing.

Meat Packer

Coles Myer Ltd
Forestville , NSW
01.2000 - 05.2000
  • Organized and stored items at specific temperatures to maintain freshness.
  • Inspected meat to perform quality assurance checks.
  • Packaged and attached labeling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Counted stock and recorded for inventory recordkeeping.
  • Replenished cases through shifts to maintain consistent sales.
  • Unloaded new product from delivery vehicles and moved efficiently to cooler and freezer for proper storage.

Meat Packer

Coles Myer Ltd
Leichhardt , NSW
01.1997 - 11.1999
  • Packaged and attached labeling to various meat selections.
  • Organized and stored items at specific temperatures to maintain freshness.
  • Performed equipment maintenance by cleaning, lubricating and maintaining proper alignment.
  • Inspected meat to perform quality assurance checks.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Cut meat products with slicing equipment according to size specifications.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Counted stock and recorded for inventory recordkeeping.
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Helped managers place accurate product orders by offering feedback on customers' current desires and purchasing trends.
  • Weighed, wrapped and labeled meat products for sale to grocery customers.
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Replenished cases through shifts to maintain consistent sales.
  • Upheld department presentation standards with regular cleaning.
  • Unloaded new product from delivery vehicles and moved efficiently to cooler and freezer for proper storage.
  • Kept shelves and display cases organized, products fronted and expired items removed.
  • Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
  • Minimized spoilage by using first-in-first-out stock management processes.
  • Protected consumers by consistently following food handling and safety guidelines.

Housekeeping Attendant

Mervac Pty Ltd
Sydney , NSW
09.1993 - 11.1996
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

YEAR 10 CERTIFICATE -

Mainsbridge School , Hurlstone Park
01.1995

Skills

Stock management

  • Two-way radio proficiency
  • Traffic sign set up knowledge
  • Safety protocols
  • Ground traffic control
  • Clear and effective communications
  • Talent Development
  • Team Leadership
  • Training and mentoring
  • Retail platforms
  • Shipping, receiving and warehousing
  • Customer-focused
  • Staff Management
  • Customer Relations
  • Excellent time management skills
  • Composure under high pressure
  • National security regulations
  • Warehousing Practices and Procedures
  • Good communication skills
  • Receiving support
  • Shipping procedures understanding
  • Staff education and training

Accomplishments

  • Supervised team of 10 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Traffic Controller - Etm Group
05.2022 - Current
Traffic Controller - Meriton
07.2019 - 01.2022
Traffic Controller - Roy's Construction
01.2017 - 06.2019
Warehouse Worker - Fijian Enterprise
01.2005 - 01.2006
2IC Delicatessen Manager - Coles Myer Ltd
05.2000 - 05.2002
Meat Packer - Coles Myer Ltd
01.2000 - 05.2000
Meat Packer - Coles Myer Ltd
01.1997 - 11.1999
Housekeeping Attendant - Mervac Pty Ltd
09.1993 - 11.1996
Mainsbridge School - YEAR 10 CERTIFICATE ,
Christian RanapiaTraffic Controller