Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Christian Roberts

Crestmead,Queensland

Summary

Enthusiastic and people-focused professional with a background in disability support and retail, seeking to transition into a career in accounting. Recognised for strong interpersonal skills, approachability, and the ability to cultivate positive relationships with clients, colleagues, and stakeholders. Experienced in working independently and collaboratively, delivering exceptional service to diverse individuals including disability clients and retail customers. Technologically proficient with a track record of accurate documentation, compliance, and record-keeping, showcasing a keen eye for detail and organisational skills. Currently applying knowledge gained from university studies in accounting, eager to further develop practical skills in a professional setting. Adaptable and committed to continuous learning, bringing a dedicated and proactive mindset to every role.

Overview

6
6
years of professional experience

Work History

Disability Support Worker

Multicap
01.2021 - Current
  • Provided high-quality support across diverse care environments, including Supported Independent Living, Clinical Settings, and Community Access, ensuring client well-being and independence.
  • Assisted clients with complex care needs, including manual handling, feeding assistance, and personal care (bathing, toileting, dressing), ensuring dignity and comfort.
  • Applied problem-solving skills to support individuals facing mental health challenges, creating tailored strategies that promoted resilience and confidence.
  • Managed medication administration and documentation, following strict compliance protocols to ensure accuracy and safety—demonstrating attention to detail and risk management skills.
  • Utilised mechanical aids (hoists, slide sheets, and other assistive devices) to facilitate safe and effective mobility support for clients with complex health conditions.
  • Maintained accurate records and reports, ensuring compliance with health and safety standards—an essential skill transferable to roles requiring precision and documentation.
  • Built and maintained strong, trusting relationships with clients, families, healthcare professionals, and support teams, demonstrating excellent interpersonal, communication, and collaboration skills to enhance client well-being and support quality care.
  • Adapted to various shifts, including mornings, afternoons, nights, and overnight support, demonstrating flexibility and time management in a fast-paced environment.

Direct Support Worker

CPL
01.2020 - 01.2021
  • Provided personal care including showering, toileting, dressing, and medication administration, ensuring dignity, comfort, and independence for clients.
  • Assisted clients with mobility and transfers using hoists, slide sheets, and other mechanical aids, prioritising safety and reducing injury risks.
  • Performed household duties such as cleaning, laundry, and meal preparation to maintain a safe and comfortable living environment.
  • Supported clients with community engagement, including attending medical appointments, grocery shopping, and social activities, fostering independence and inclusion.
  • Developed strong interpersonal relationships with clients, families, and healthcare professionals, demonstrating excellent communication and teamwork.
  • Adapted to flexible shift patterns, working autonomously and collaboratively to provide high-quality, person-centered care.

Retail Team Member

Rebel
11.2018 - 05.2019
  • Delivered an engaging in-store experience, providing expert product knowledge to inspire and empower customers in their purchasing decisions.
  • Provided exceptional customer service, ensuring a high standard of professionalism in line with company values.
  • Assisted in achieving store sales growth by identifying customer needs and recommending suitable products.
  • Managed receipting, replenishing, and merchandising stock to maintain a well-presented and organised sales floor.
  • Stayed up to date with new product releases, brand awareness, and competitor insights through training and independent learning.
  • Maintained housekeeping standards, ensuring the department remained clean, organised, and visually appealing.
  • Collaborated with team members to meet sales and service goals, demonstrating strong teamwork and communication skills.
  • Recognised as Team Member of the Month (December 2018) for outstanding service and performance.

Education

Bachelor of Business - Accounting

Griffith University
Nathan, Brisbane
07-2025

Certificate III - Individual Support, Specialised in Ageing & Disability

Strategix
Coopers Plains, Brisbane
03-2020

Skills

  • Communication & Interpersonal Skills – Strong ability to engage with clients, customers, and teams, fostering positive relationships and professional collaboration
  • Willingness to Learn & Continuous Improvement – Highly motivated to develop new skills, adapt to challenges, and consistently enhance performance through ongoing learning and self-improvement
  • Attention to Detail & Accuracy – Experienced in maintaining reports, compliance documentation, and records with precision
  • Problem-Solving & Adaptability – Thrives in fast-paced environments, making effective decisions under pressure while managing competing priorities
  • Time Management & Organisation – Proven ability to juggle multiple responsibilities, meet deadlines, and balance work, study, and life commitments efficiently
  • Teamwork & Collaboration – Demonstrated collaborative mindset in professional and academic settings
  • First Aid & CPR – Trained in first aid and CPR, equipped to provide assistance in emergency situations and support workplace safety when needed
  • Workplace Compliance, Risk Management & Safety – Knowledge of industry regulations, health and safety protocols, and documentation standards, with training in MAYBO conflict de-escalation and infection control procedures to ensure a secure and compliant work environment
  • Technology & Software Proficiency – Skilled in Microsoft Office (Excel, Word, PowerPoint), and industry-specific software

Interests

  • Volunteering & Community Engagement – Committed to giving back and contributing to meaningful causes
  • Continuous Learning & Skill Development – Enthusiastic about acquiring new knowledge both personally and professionally, including accounting, and technology

Timeline

Disability Support Worker

Multicap
01.2021 - Current

Direct Support Worker

CPL
01.2020 - 01.2021

Retail Team Member

Rebel
11.2018 - 05.2019

Bachelor of Business - Accounting

Griffith University

Certificate III - Individual Support, Specialised in Ageing & Disability

Strategix

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Christian Roberts