Replenished condiments, silverware, napkins. as needed during meal services.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Presented food and beverages to guests at tables.
Filled condiments and napkin containers during slack periods.
Developed positive relationships with regular customers through friendly conversation.
Set up tables in between patrons to reduce wait times.
Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
Answered questions about menu items, ingredients, and pricing.
Provided excellent customer service to ensure repeat customers.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Education
Hospitality,Business Studies,PDHPE,English,Maths
Endeavour Sports High School
Taren Point Rd, The Boulevarde, Caringbah NSW 2229
Skills
Service Prioritization
Relationship Management
Food Safety Understanding
Positive and Professional
Quality Control
Dining Customer Service
Accomplishments
I have participated in Rugby League for over a decade which has taught me the fundamentals and importance of hard work and good teamwork. Through this experience, I understand the value of communication and a strong mindset in high pace environments. I have also previously won awards for most improved and most valuable player.
Affiliations
Playing sports competitively and for recreational purposes
Supporting team staff with management and organization
Supporting parents with work when needed
Certification
1 week worth of work placement within the Hospitality industry