Christian Vella
Summary
High-achieving undergraduate student pursuing a degree in Psychology at the University of South Australia, eager to apply theoretical knowledge in a practical setting. Demonstrated strong communication, leadership, and problem-solving skills through part-time role as a supervisor at a local supermarket. Seeking placement opportunity to further develop professional abilities and contribute positively to the field.
Overview
5
5
years of professional experience
Work History
Front End Supervisor
Frewville Foodland
11.2022 - Current
- Perform opening and closing duties, ensuring the store is presentable and functional for business.
- Manage customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Respond to customer concerns with friendly and knowledgeable service and remedy issues promptly and effectively.
- Mentor team members for better performance, leading to higher levels of productivity and job satisfaction.
- Sufficiently manage employee's breaks and fairly delegate tasks relevant to each individual's interests, skill and priorities.
Checkout Operator
Frewville Foodland
06.2019 - 11.2022
- Accurately scanned and weighed customers' groceries and produce, attentively packing them in their bags as desired.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Operated register for cash and card transactions with excellent accuracy levels.
Education
Degree - Bachelor of Psychology
University of South Australia
Magill, SA04.2025
Skills
- Customer service
- Conflict management
- Problem-solving skills
- Empathetic listening
- Research proficiency
- Behavioural observation
- Critical thinking
- Workload management
- Leadership
- Collaboration
- Effective communication
- Patience
Timeline
Front End Supervisor
Frewville Foodland
11.2022 - Current
Checkout Operator
Frewville Foodland
06.2019 - 11.2022
Degree - Bachelor of Psychology
University of South Australia
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