Christian Whana
Penrith,NSW
Summary
Results-driven Shift Supervisor seeking casual employment skilled in carrying out all aspects of day-to-day store operations through numerous years of experience. Stays on top of demands in fast-paced environments whilst maintaining a high standard of work quality. Dedicated to meeting and exceeding customer expectations through highly developed service and product knowledge.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Super Retail Group
2021.10 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Assisted store in reaching $5,000,000 in yearly sales through inventory management and daily individual sales targets.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Nurtured long-term relationships with clients by providing personalized solutions tailored to their specific needs.
Nightfill Team Member
Woolworths Group
2018.10 - 2021.11
- Coordinated stock deliveries amongst departments ensuring timely distribution throughout the store.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Master of Education -
Western Sydney University
Sydney, NSW2026
High School Diploma -
Cranebrook High School
Cranebrook, NSW2019
Skills
Time Management
Communication
Customer Service
Training and Mentoring
Loss Prevention
Product Knowledge
Cash Handling
SAP Software
Timeline
Shift Supervisor
Super Retail Group
2021.10 - Current
Nightfill Team Member
Woolworths Group
2018.10 - 2021.11
Master of Education -
Western Sydney University
High School Diploma -
Cranebrook High School
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