
Experienced Medical Receptionist and Administrative Professional with over 15 years of experience across radiology clinics, private hospitals, and healthcare environments. Skilled in patient coordination, appointment scheduling, medical records management, invoicing, and customer service within fast-paced medical settings. Recognised for professionalism, strong communication skills, attention to detail, and the ability to manage multiple priorities efficiently while delivering exceptional patient care.
• Deliver professional front-desk support within a busy radiology practice.
•Coordinate patient appointments and manage high-volume phone enquiries.
•Maintain and update patient records with accuracy and confidentiality.
•Process payments, invoicing, banking, and insurance claims.
•Assist patients with enquiries while ensuring a positive experience.
•Support radiologists and staff with daily administrative operations.
•Handle scanning, filing, correspondence, and document management.
•Use medical terminology and in-house systems effectively in daily operations.
•Managed patient bookings and front-desk operations in a fast-paced practice.
•Maintained accurate patient information and medical documentation.
•Processed accounts, payments, and administrative tasks efficiently.
•Delivered exceptional customer service to patients and healthcare professionals.
•Coordinated appointments and patient administration services.
•Supported daily clinic operations and medical record management.
•Assisted with invoicing, insurance claims, and general administration.
•Maintained professional communication with patients and medical staff.
•Delivered professional beauty treatments and personalised client care.
•Built strong client relationships through excellent customer service.
•Managed appointment bookings, client records, and reception duties.
•Maintained high hygiene and health & safety standards.
•Provided beauty and skincare treatments tailored to client needs.
•Maintained client records and supported salon operations.
•Assisted with product promotion and customer service.
•Managed patient reception, bookings, and administrative support.
•Maintained accurate medical records and processed payments.
•Assisted healthcare staff with daily clinic administration.
•Provided front-desk and administrative support in a medical imaging clinic.
•Coordinated appointments and patient enquiries.
•Processed medical documentation, payments, and correspondence.
•Delivered professional beauty treatments and customer service.
•Managed appointments, reception duties, and client records.
•Maintained salon cleanliness and stock organisation.
Medical Reception & Administration
Patient Coordination & Customer Service
Appointment Scheduling & Diary Management
Medical Records & Data Entry
Medicare & Insurance Processing
Radiology Administration
Medical Terminology
EFTPOS, Banking & Invoicing
Multitasking & Time Management
Microsoft Office & Clinic Software
Communication & Interpersonal Skills
Organisation & Problem Solving