Christiani Tjandra
Daceyville,NSW
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Executive Assistant
South Eastern Sydney Local Health District
05.2023 - Current
- Provide executive support to committees (scheduling meeting, sending meeting invite, preparing meeting packs, preparing meeting venue & audio visual equipment and minutes taking)
- Analyse and assess requests to prioritise matters
- Maintain electronic filing systems of records in TRIM and HPE Content Manager
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Updated and maintained confidential databases and records.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Office Manager
Prince of Wales Hospital – Rehabilitation & Spinal Medicine
09.2018 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
Administrative Assistant
Prince of Wales Hospital, Rehabilitation & Spinal Medicine
02.2016 - 09.2018
- Reception duties
- Outpatient appointments management
- Word processing and correspondence preparation including dictaphone typing
- Billing/invoice processing, billing errors correction and claim rejection follow up
- Records management: filing, ordering medical records, archiving
Revenue Officer
NSW Health, Local Health District
05.2014 - 02.2016
- Admission paperwork collection
- Entered medical billing and case conference into billing systems
- Processed and submited invoice to Medicare and health insurance companies
- Claim rejection follow up
- Credit card payment processing
- Filing
Education
Diploma - Leadership And Management
Right Choice Training
Online Course12.2024
Certificate - Medical Terminology
NSW Health Learning Portal
Online12.2019
Certificate of Attendance - Time Management
Sensis Pty Ltd Learning Portal
Sydney, NSW04.2012
Certificate of Attendance - Effective Communication
Sensis Pty Ltd Learning Portal
Sydney, NSW02.2012
Certificate III - Accounts Administration
TAFE NSW
Sydney, NSW12.2008
Certificate IV - Secretarial Studies And Office Administration
TAFE NSW
Sydney, NSW04.2004
Skills
- Meeting Agendas and Minutes
- Excel Spreadsheets
- Administrative Support Specialist
- Executive Calendars
- Conflict Management
- Employee Training
- Executive Travel
- Advanced MS Office Suite Proficiency
- Maintain Filing Systems
- Document Filing and Retrieval
- Executive Support
- Travel Arrangement Management
- Records Management Databases
- Correspondence and Memos
- Board of Directors Support
- Office Administration
- Office Supplies and Inventory
- Performance Review Management
Timeline
Executive Assistant
South Eastern Sydney Local Health District
05.2023 - Current
Office Manager
Prince of Wales Hospital – Rehabilitation & Spinal Medicine
09.2018 - Current
Administrative Assistant
Prince of Wales Hospital, Rehabilitation & Spinal Medicine
02.2016 - 09.2018
Revenue Officer
NSW Health, Local Health District
05.2014 - 02.2016
Diploma - Leadership And Management
Right Choice Training
Certificate - Medical Terminology
NSW Health Learning Portal
Certificate of Attendance - Time Management
Sensis Pty Ltd Learning Portal
Certificate of Attendance - Effective Communication
Sensis Pty Ltd Learning Portal
Certificate III - Accounts Administration
TAFE NSW
Certificate IV - Secretarial Studies And Office Administration
TAFE NSW
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