Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant (Volunteer)
Vinnies
Dandenong
11.2020 - 07.2021
Stocked merchandise, clearly labeling items, and arranging according to size or color
Approached browsing customers to initiate conversations to determine buying preferences
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
Maintained customer satisfaction with quick and professional handling of product returns
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
Greeted customers, helped locate merchandise and suggested suitable options
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Waiter
BBQ-K
Glen Waverley
07.2021 - 01.2022
Inspected dishes and utensils for cleanliness
Kept server areas clean and stocked to increase efficiency while working tables
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Store Assistant
Aldi
Hampton Park, VIC
12.2021 - Current
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Stocked shelves, organized displays, and rotated merchandise for freshness.
Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
Assisted customers in finding desired products throughout the store.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Resolved customer complaints in a professional manner while adhering to company policies.
Managed POS transactions including returns and exchanges, layaways, special orders.
Delivered exceptional sales services to improve customer satisfaction.
Picker Packer
Tomfoolery
Hallam, VIC
08.2023 - 11.2023
Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Used handheld scanners to key in data for packages.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Verified accuracy of picked items by comparing them against pick list.
Reported any damaged products to supervisor immediately upon discovery.
Education
Bachelor of Applied Science in Psychology -
RMIT University
12-2024
High School Diploma -
South Oakleigh Secondary College
Oakleigh South, VIC
12-2021
Skills
Time Management
Analytical and Critical Thinking
Basic Maths
POS System Operation
Machine operation
Written Communication
Problem-Solving
Customer Service
Organisational skills
Heavy lifting
Multitasking Abilities
Reliable
Fast and efficient
Decision Making
Retail Merchandising
Attention to Detail
Marketing Strategies
Teamwork and Collaboration
Certification
RSA Certification, 2024
Accomplishments
I finished my first Marathon in my entire life, it was very rewarding experience and hopefully I can join more events.
Affiliations
Gym
Sports such as basketball, volleyball, and running