CHRISTIAN WAYNE PASCO
Quakers Hill,Australia
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer IT Club
Western Sydney College
05.2024 - 08.2024
- Active member of the IT student club, participating in coding, workshops and tech meetups.
- Collaborated on a tem project to design a website for a charity event, gaining experience in teamwork and client communication
IT Technical Support Intern
Western Sydney College
01.2023 - 03.2023
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
- Assisted in the development of internal documentation related to IT procedures, increasing overall departmental organization and accessibility of information.
- Increased team efficiency by assisting in the implementation of new technology systems and processes.
- Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
Education
Advanced Diploma - Information of Technology
Western Sydney College
55 High St. Parramatta, NSW05-2025
Diploma - Information of Technology
Western Sydney College
55 High St. Parramatta, NSW05-2024
Skills
- Technical Skills: Knowledge of computer hardware, software, and operating systems (Windows, macOS, Linux)
- Software: Microsoft Office Suite, Google Workspace, basic knowledge of programming languages (Python, Java and C)
- Customer Service: Strong communication skills and ability to assist customers with technical inquiries
- Problem Solving: Able to troubleshoot and resolve technical issues efficiently
- Teamwork: Collaborative and able to work effectively in group settings
- Attention to Detail: Strong ability to focus on details and deliver high-quality results
Certification
- ICT50220 Diploma of Information Technology - Western Syndey College
- ICT50220 Advanced Diploma of Information Technology
- Microsoft Certified: Azure Fundamentals AZ-900
- CompTIA A+ in progress
Timeline
Volunteer IT Club
Western Sydney College
05.2024 - 08.2024
IT Technical Support Intern
Western Sydney College
01.2023 - 03.2023
Advanced Diploma - Information of Technology
Western Sydney College
Diploma - Information of Technology
Western Sydney College
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