Christie Haynes
Kilsyth,Victoria
Summary
Highly efficient worker, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Crew Leader
Australian Traffic Control (ATC)
01.2021 - Current
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
café trained and a crew trainer
Mooroolbark McDonald's
10.2017 - 01.2021
- Managed time efficiently in order to complete all tasks within deadlines.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Montrose Subway
08.2017 - 11.2017
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfilment with diligent attention to detail while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
Cleaner
PJM Cleaning
01.2017 - 03.2017
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Volunteer
Brother Hood for St Laurence
03.2016 - 07.2016
- Provided exceptional customer service by promptly and professionally addressing customer concerns.
- Maintained cleanliness and tidiness of the store at all times.
- Ensured accurate stock management by promptly returning clothes to their designated areas.
- Proficiently handled cash transactions and efficiently took customer orders
Education
High School Diploma -
Mooroolbark Secondary College
Mooroolbark, VIC11.2019
Skills
- Reliable and responsible
- Hard worker
- Caring and kind in all interactions
- Good flexibility skills
- Good team work skills, however also can work well autonomously
- Good communication skills and customer experience skills
- Keen learner that is able to understand and apply new skills quickly
D O B
02/01/2002
References
- Tristan Skell, Former Manager at McDonalds, 0432 254 554
- Sophie Forshaw, Former Crew Leader from ATC, 0429 312 287
Timeline
Crew Leader
Australian Traffic Control (ATC)
01.2021 - Current
café trained and a crew trainer
Mooroolbark McDonald's
10.2017 - 01.2021
Crew Member
Montrose Subway
08.2017 - 11.2017
Cleaner
PJM Cleaning
01.2017 - 03.2017
Volunteer
Brother Hood for St Laurence
03.2016 - 07.2016
High School Diploma -
Mooroolbark Secondary College
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