Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Capable Commercial Assistant a high degree of accuracy. Experience handling day-to-day. Flexible to adapt to changing priorities.
Overview
4
4
years of professional experience
Work History
Recruiter and Commercial Assistant
K2 Partnering and Solutions
Sao Paulo, Brazil., SP
11.2012 - 12.2014
Developed job descriptions and postings to attract qualified applicants.
Analyzed customer feedback surveys to improve service quality and customer satisfaction levels.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Sourced and screened potential candidates for open positions.
Conducted in-depth interviews with top candidates to assess skills and fit.
Maintained Applicant Tracking System records of all applicants.
Negotiated salaries and other employment terms with successful applicants.
Provided feedback to unsuccessful applicants on the status of their applications.
Collaborated with hiring managers to understand position requirements.
Referred suitable candidates to relevant departments for additional assessment.
Identified best practices for recruiting process improvement.
Participated in industry networking events to build talent pipeline.
Organized and maintained customer records, including contact information and purchase histories.
Provided administrative support to sales team members, such as generating reports or managing data entry tasks.
Maintained a database of potential customers for targeted marketing campaigns.
Trade Marketing Representative
Itailers Agency
Sao Paulo, Brazil., SP
04.2012 - 10.2012
Monitored sales performance of assigned product categories in each store.
Analyzed pricing trends to ensure competitive positioning within the marketplace.
Organized trade shows, events and seminars to promote products.
Prepared monthly reports on sales results, marketing activities, competitor analysis.
Developed and implemented promotional strategies for retail stores.
Assisted in the development of point-of-sale materials such as posters and brochures.
Maintained up-to-date knowledge of industry trends and developments.
Managed stock levels at all outlets according to company guidelines.
Ensured compliance with applicable regulations related to trade promotions.
Executed B2B digital trade media strategies and plans.
Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
Marketing Assistant
Valuenet Consultancy and Tecnology
Sao Paulo, Brazil., SP
10.2011 - 04.2012
Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.
Evaluated digital presence by product, service or brand to help define digital strategies.
Kept marketing team informed of latest analytics and metrics through regular reporting.
Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Identified potential markets and market segments with desired customers and gaps for optimum product demand.
Developed and maintained content and communications to drive marketing campaigns, activities and events.
Managed email campaigns by creating automated workflows and writing compelling copy for newsletters.
Analyzed competitor activity to inform strategic decisions about pricing and positioning of products and services.
Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
Assisted with the development and implementation of marketing campaigns.
Organized promotional events, including scheduling speakers and coordinating activities.
Conducted market research to identify potential customer segments and target markets.
Commercial Assistant
Oide Communications
Sao Paulo, Brazil., SP
03.2011 - 10.2011
Organized and maintained customer records, including contact information and purchase histories.
Provided administrative support to sales team members, such as generating reports or managing data entry tasks.
Maintained a database of potential customers for targeted marketing campaigns.
Analyzed customer feedback surveys to improve service quality and customer satisfaction levels.
Developed promotional materials such as brochures, flyers, presentations. to support marketing efforts.
Collaborated with other departments to ensure timely delivery of goods and services to clients.
Processed orders from customers according to established procedures and policies.
Participated in trade shows and exhibitions to promote company's products and services.
Provided technical assistance regarding product specifications and features when needed.
Targeted potential and past clients to identify new business opportunities.
Identified internal problems and recommended solutions to upper management.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Reviewed incoming reports, applications and memos to determine workplace priorities.
Compiled meeting agendas and supportive materials ahead of meetings.