Christie Thompson
Summary
I am a very fast learner and am able to deal with any situation under pressure in a professional manner. I work excellent in a team and am always eager to learn in order to further develop my skills in all areas. I am ambitious and always reliable. I have a demonstrated record of achievement, management, and responsibility. I have a positive and confident personality blended with a strong work ethic. I am an efficient Barista and have always worked and/or lived with Barista coffee and machines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Early Childhood Director
Laughing Clowns Early Learning Centre
01.2020 - 12.2023
- Evaluated the effectiveness of early childhood programs through data collection methods such as surveys, observations, or assessments.
- Fostered positive relationships with families to support children''s growth and development at home and in the educational setting.
- Promoted a culture of inclusion by implementing diversity-focused activities and lesson plans.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Receptionist Coordinator
Higgins Coatings
05.2017 - 07.2019
- Collaborated with team members to ensure seamless coordination of daily operations and special events.
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
- Maintained up-to-date knowledge of company policies, procedures, and offerings to better serve clients and assist coworkers when necessary.
- Reduced wait times for clients by effectively directing calls to appropriate departments and personnel.
- Increased office productivity through expert management of filing systems, records, and correspondence.
- Managed confidential information with discretion while processing sensitive documents such as employment applications or financial records.
Barista
Gloria Jeans
02.2013 - 01.2017
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for all coffee drinks.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Provided excellent customer service with a friendly attitude when greeting customers, taking orders and preparing drinks.
- Memorized all menu offerings for quick preparation and to be able to recommend blends, roasts, and specialty drink or food offerings to customers.
- Mastered the Point of Sale system to input and track orders and handle financial transactions.
Director of Early Childhood Education
Laughing Clowns Early Learning
02.2007 - 06.2014
Education
Barista Coffee Course
Sydney, NSW01.2014
High School Diploma -
Arden Secondary High School
Epping, NSW12.2006
Skills
- Time Management
- Verbal and written communication
- Account Management
- Experienced Barista
- Food and drink prep and handling
- Operating Point of Sale Systems and cash handling
- Knowledge about coffee roasting process and growing methods
- Adaptable, collaborative team management
Certification
- Barista & Waitress; Coffee Club, Carlingford
- Bar tender & Waitress and Barista; Bondi Pizza, Parramatta
- Outbound call centre; selling insurance for Commonwealth Bank, Rhodes
- Outbound call centre; Market research (Colmar Brunton), Maquarie
Timeline
Early Childhood Director
Laughing Clowns Early Learning Centre
01.2020 - 12.2023
Receptionist Coordinator
Higgins Coatings
05.2017 - 07.2019
Barista
Gloria Jeans
02.2013 - 01.2017
Director of Early Childhood Education
Laughing Clowns Early Learning
02.2007 - 06.2014
Barista Coffee Course
High School Diploma -
Arden Secondary High School
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