Christie Tucker
Wedderburn,NSW
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Kmart
Minto
02.2022 - Current
- Managing daily store operations
- Trained new employees on customer service standards and store policies to ensure consistent customer experiences.
- Closing procedures.
- Cash and eftpos transactions.
- Executed store presentation standards to create an inviting shopping environment.
- Managed customer service inquiries and complaints to resolve issues and maintain customer satisfaction.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
Retail Assistant
Kmart
Minto
09.2019 - 02.2022
- Assisted customers with product inquiries and provided excellent service.
- Processed transactions and handled cash register operations efficiently.
- Processed payments using cash register, credit card machine and POS system.
- Maintained store appearance by organizing merchandise and restocking shelves.
Retail Sales Associate 2IC
Bohemia Crystal
Liverpool
- Assisted customers in selecting and purchasing crystal products.
- Maintained product displays to enhance visual appeal and organization.
- Processed transactions accurately at the point of sale.
- Greeted customers upon entering the store and provided assistance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
Certificate III Retail Operations - Retail Operations
TAFE
02.2014 - 08.2014
Skills
- Store operations
- Employee training
- Cash management
- Customer service and satisfaction
- Staff delegation
- Attention to detail
- Money handling
Timeline
Assistant Manager
Kmart
02.2022 - Current
Retail Assistant
Kmart
09.2019 - 02.2022
Certificate III Retail Operations - Retail Operations
TAFE
02.2014 - 08.2014
Retail Sales Associate 2IC
Bohemia Crystal