Christie WONG
Pallara,QLD
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
7
7
years of professional experience
1
1
Certification
4
4
Languages
Work History
Administrative Assistant /Personal Assistant
RP Alliance Pty Ltd
07.2023 - 01.2024
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Executed record filing system to improve document organization and management.
Technician /Salesman
Express Quality Repair
01.2023 - 05.2023
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Improved equipment functionality by diagnosing and repairing various electronic devices.
Salesman
Diamond Digital
08.2022 - 01.2023
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
Temporary Clerk
Mitsubishi HC Capital (Hong Kong) Limited
08.2021 - 02.2022
- Interacted with customers by phone, email or in-person to provide information.
- Reviewed order data to verify transactions and shipping dates.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Administrative and Accounting Clerk
Grand Come Limited
11.2020 - 02.2021
- Formulated and maintained cash flow records, revenue records and ledgers.
- Identified customer records errors, prevented HK $30,000 loss.
Waitress
Sushi Train
05.2019 - 12.2019
- Provided friendly customer service with extensive knowledge of Japanese cuisine.
- Maintained floor efficiency during peak hours.
Receptionist
Korea Taekwondo Ssang Yong Kwan Limited
10.2018 - 02.2019
- Supervised all aspects of front reception to assist students and colleagues.
- Built and maintained trusty relationships with both students and parents.
- Formulated daily revenue records.
Waitress
Club Albergue 1601
11.2018 - 02.2019
- Served delicate dishes to customers and maintained great quality of cutlery and glasses.
Waitress
Shinbashi Japanese BBQ
05.2017 - 03.2018
- Polished and delivered dishes to customer.
- Provided quality customer service and constantly aware of emergency situation with fire handling.
- Improved colleague relationships and boosted teamwork in the workforce.
Education
Bachelor of Arts - Japanese Studies and Creative Writing
Griffith University
Nathan, QLD12.2023
Queensland Certificate of Education -
Redeemer Lutheran College
Rochedale, QLD11.2016
Skills
- Flexible and Adaptable
- Customer Service
- Teambuilding
- Data Entry
- Computer Skills
Certification
- Japanese Language Proficiency Test - Awarded: N1 Level.
- Redeemer Lutheran College - Awarded: Excellence in Language – Japanese.
- World Taekwondo - Awarded: 1st Dan Black Belt.
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Japanese
Professional Working
Availability
Monday To Saturday
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Adobe Premiere
Microsoft Office
MacOS
Interests
Bouldering
Skateboarding
Video Editing
Gaming
Technologies
Timeline
Administrative Assistant /Personal Assistant
RP Alliance Pty Ltd
07.2023 - 01.2024
Technician /Salesman
Express Quality Repair
01.2023 - 05.2023
Salesman
Diamond Digital
08.2022 - 01.2023
Temporary Clerk
Mitsubishi HC Capital (Hong Kong) Limited
08.2021 - 02.2022
Administrative and Accounting Clerk
Grand Come Limited
11.2020 - 02.2021
Waitress
Sushi Train
05.2019 - 12.2019
Waitress
Club Albergue 1601
11.2018 - 02.2019
Receptionist
Korea Taekwondo Ssang Yong Kwan Limited
10.2018 - 02.2019
Waitress
Shinbashi Japanese BBQ
05.2017 - 03.2018
Bachelor of Arts - Japanese Studies and Creative Writing
Griffith University
Queensland Certificate of Education -
Redeemer Lutheran College
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