Christilla Gattrell
48 Wattle Street Bowen Mountain,Australia
Summary
Senior Business Development Executive with a proven track record of exceeding sales targets by 88% at Greenbox Group Pty Ltd through strategic contract negotiations and impactful product presentations. Expertise in business strategy formulation, market analysis, and client relationship management. Strong negotiation and problem-solving skills have led to successful partnerships and improved business performance. Demonstrated ability to adapt and excel in high-pressure environments, consistently delivering exceptional results.
Overview
26
26
years of professional experience
Work History
Senior Business Development Executive
Greenbox Group Pty Ltd
04.2024 - Current
- Recruited for a one year strategic project to drive growth by targeting large enterprises and significantly expanding Greenbox client base.
- My role focused on identifying and converting high value opportunities, including engaging with organisations of 1,000 + seats.
- I consistently prospected up to 30 large clients daily, secured a minimum of two client meetings per day, and actively participated in industry events such as TIG and EduTech, as well as internal knowledge-sharing initiatives like lunch-and-learns.
- Leveraging tools such as LinkedIn, Salesforce, and Lusha, I built and managed a robust pipeline, regularly delivering in-person and virtual product presentations via Microsoft Teams.
- My efforts resulted in exceeding my annual sales target by 88% in the last financial year.
- Notable wins included securing major contracts with Fortescue Mining, the Aged Care Quality and Safety Commission and Pacific National among other accounts.
- Key achievements: Aged Care Quality and Safety Commission: Supported a national rollout of new end-user computing equipment and managed secure disposal of legacy assets, including data centre decommissioning, onsite HDD shredding and network equipment disposal.
- Pacific National: Delivered end-to-end asset disposal and office relocation services across Australia.
- Fortescue Mining: Oversaw asset deinstallation and removal projects nationally, as well as a global asset management project in Houston in collaboration with international partners.
Senior Business Development Manager
ACT Logistics Pty Limited
05.2018 - 07.2023
- In my role as a Senior Business Development Manager, I thrive in the pursuit and acquisition of new customers, leveraging a diverse range of business tools such as LinkedIn, CRM platforms like ZOHO and Lusha.
- Actively engaging in sales events and internal knowledge-sharing sessions, including company lunch and learn sessions, I showcase our products through both in-person meetings and MS Team presentations.
- Central to my responsibilities is the task of qualifying a minimum of 5 clients weekly, each representing at least 1000 seats with significant commercial re-sell value.
- With dedication, I make 25 phone calls daily, maintaining positive connections with existing and potential clients alike.
- Moreover, I demonstrate proficiency in constructing and managing a high-value pipeline.
- Remarkably, in the previous financial year, I surpassed my budget target by an exceptional 103%, achieving great success in securing Defence accounts on both national and international scales, culminating in an annual worth of 1.9 million dollars.
- At ACT Logistics PTY LTD, I am proud to have achieved remarkable results by exceeding the annual budget of 3 million dollars.
Senior Business Development Manager
Sims Recycling Solutions
10.2016 - 11.2017
- In my role as a Senior Business Development Manager, my primary objective revolves around recruiting new customers by leveraging various business collaterals such as Sales Navigator in LinkedIn, The Financial Review, and active participation in industry events.
- A key aspect of my role entails qualifying a minimum of five potential clients per week, each possessing at least 200 assets with commercial re-sell value, while also conducting 50 phone calls daily to foster meaningful connections and opportunities.
- Additionally, I am tasked with demonstrating our products through face-to-face meetings or via Skype for Business, thereby establishing rapport and showcasing our offerings effectively.
- Moreover, I am responsible for building and managing a pipeline prioritising opportunities with the largest dollar value.
- I am pleased to report that this financial year, I have achieved an outstanding 115% of our budget.
Senior Business Development Manager
Redback Conferencing
01.2016 - 09.2016
- In my role as a Senior Business Development Manager, my role entail recruiting new customers through strategic utilisation of business collaterals such as Sales Navigator in LinkedIn, as well as leveraging insights from The Financial Review and active participation in industry events.
- Central to my responsibilities is the daily qualification of a minimum of two potential clients who utilise $500 to $1000 of teleconferencing services per month.
- This entails making between 78 to 90 phone calls daily, while simultaneously working to secure three qualified meetings out of every ten clients weekly.
- In demonstrating our products, I employ various online platforms including Teleconference, Web conference, and Cloud HD video conference, ensuring our offerings are effectively communicated and understood.
- Additionally, I am actively involved in the recruitment of partners and dedicated to building and managing a pipeline focused on opportunities with the largest dollar value.
- Through these efforts, I aim to drive sustainable growth and forge meaningful partnerships that contribute to the overall success of the business.
Higher Education Sales Representative
Cengage Learning
09.2013 - 01.2016
- As a Higher Educational Sales representative, I managed Universities in NSW and ACT including the following: University of Western Sydney Parramatta, Campbelltown & Penrith, University of Technology Sydney, University of Notre Dame, University of New England, University of Sydney, Australian Defence Force, University of Canberra, Australian National University.
- I am a professional in Business Economics and IT.
- My clients were the University Academics, Heads of Schools, Deans and Vice Chancellors, Learning Teams, and IT personnel.
- Sales are managed through the Coop bookshops and private campus booksellers across NSW & ACT.
IT Presenter and Business Analyst
Uniting Care
04.2012 - 08.2013
- As an IT Presenter and Business Analyst at Uniting Care, I held presentation of Uniting Care new computer rollout initiatives in 2012 and 2013, ensuring seamless integration of hardware and software across all UnitingCare sites in NSW.
- This involved developing comprehensive presentation packs and e-learning materials to facilitate effective training and adoption.
- I provided hands-on training to staff members on Microsoft Windows 7 and Microsoft 2010, empowering them with the necessary skills for optimal utilisation.
- In addition, I served as the application analyst, conducting thorough assessments and data gathering for the deployment of new Lenovo desktops and notebooks.
- Leveraging my expertise, I facilitated application mapping of end customers and effectively communicated results to the internal software IT team in my capacity as an Implementation Analyst at UnitingCare.
- Through these roles, I demonstrated a strong commitment to driving technological advancements and facilitating smooth transitions within the organisation.
IT Presenter and Business Analyst
Allied Telesis
09.2010 - 08.2011
- In my previous role as a Business Development Manager, I undertook a diverse range of duties aimed at expanding our customer base and enhancing our market presence.
- I was responsible for the recruitment of new end user customers, strategically identifying and targeting potential clients to foster sustainable growth.
- Additionally, I played a pivotal role in developing a new channel by nurturing and training resellers and distributors, effectively broadening our reach and market penetration.
- I actively organised marketing initiatives, promotions, and events, harnessing the power of social media platforms such as LinkedIn to amplify our brand visibility and engagement.
- Furthermore, I facilitated the creation and dissemination of compelling newsletters, brochures, emails, and other collateral materials to effectively communicate our value proposition to key stakeholders.
- By focusing on specific market verticals, notably Security with a particular emphasis on CCTV markets, and the education sector, I consistently achieved targets and drove tangible results, contributing to the overall success and expansion of the organisation.
Enterprise Account Manager
Express Data
03.2006 - 07.2010
- In my role as an Enterprise Account Manager, I am entrusted with the critical responsibility of managing and nurturing major accounts within the dynamic ICT industry.
- This entails not only maintaining existing relationships but also actively cultivating growth opportunities with both our customers and vendors.
- I continuously assess market trends and emerging technologies, leveraging this insight to recommend new vendors and introduce innovative solutions to our valued customers.
- Creating comprehensive account plans, I meticulously outline strategies to optimise engagement and drive mutual success.
- I monitor sales performance, forecast weekly outcomes, and meticulously manage progress against predefined targets.
- Central to my responsibilities is the effective management of opportunity pipelines, where I meticulously measure my own 'quote to sale' conversion rate to ensure optimal performance and efficiency.
- Notably, I represent 24 of the foremost ICT vendors in the market, including industry leaders such as Cisco, Microsoft, Symantec, Blue Coat Systems, Citrix, RSA Security, and Sun, further solidifying our position as a trusted partner in delivering cutting-edge solutions and driving innovation within the ICT market.
Travel Sales Consultant
Pacific Travel Australia
07.2003 - 11.2006
- In my role as a Travel Sales Consultant, specialising as a French-speaking inbound consultant, I have excelled in various responsibilities aimed at providing exceptional service and fostering strong client relationships.
- Integral to my duties is liaising effectively with resellers to ensure seamless communication and coordination throughout the sales process.
- Utilising my proficiency in presentation software, I have consistently created engaging PowerPoint presentations showcasing Australian tours and packages, thereby enhancing our offerings, and attracting prospective clients.
- Through proactive networking efforts, I have kept clients informed about new products and promotions, fostering loyalty and satisfaction.
- Furthermore, I have demonstrated the ability to thrive in high-pressure environments, consistently meeting the demands of a fast-paced industry by delivering end products within tight deadlines, often within 24 hours.
- My dedication to excellence and commitment to customer satisfaction have been central to my success as a Travel Sales Consultant.
Travel Sales Consultant
General Travel Australia
03.2000 - 05.2000
- In my role as a Travel Sales Consultant, specialising as both an Inbound and Event Travel consultant, I have demonstrated proficiency in a diverse range of responsibilities essential to providing exceptional service and ensuring memorable travel experiences for clients.
- A key aspect of my role involves effectively liaising with national and international retail travel companies, fostering collaborative relationships to facilitate seamless coordination and execution of travel arrangements.
- By building strong connections with clients, I have been able to understand their unique preferences and requirements, thereby customising travel experiences to exceed expectations.
- Additionally, my fluency in French has enabled me to liaise seamlessly with French tour guides, enhancing communication and ensuring a smooth travel experience for French-speaking clients.
- I have consistently evaluated hotel tours and cruises to curate premium offerings and uphold high standards of quality.
- Proactively engaging in upselling travel trips and insurances, I have maximised value for clients while ensuring comprehensive coverage and peace of mind throughout their journeys.
- Moreover, I have leveraged my expertise to create tailor-made itineraries for French groups, personalised to their specific interests and preferences.
- Through meticulous organisation of transfers, hotels, tours, and cruises, I have facilitated seamless travel experiences, earning a reputation for excellence in the industry.
Education
Certified Floor and Wall Tiler - residential commercial and industrial
Macquarie TAFE
Sydney, NSW07.2016
ACE Sales Skills Training - Impact Selling Workshop - Sales Manager Coaching Guidelines.
CX Skills
Sydney03.2010
Advanced Diploma - Tourism and Management
TAFE North Ryde
Sydney, NSW01.2005
Bachelor - Equine Science
Western Sydney University
Richmond01.2003
Computer Literacy and Skills - Microsoft Word, Power Point, Excel, Lotus Notes
Tafe Blacktown
Blacktown, NSW01.2002
Higher School Certificate -
Bon et Perpetual Secours High School
Mauritius01.1997
Skills
- Business strategy development
- Opportunity evaluation
- Product demonstration
- Client engagement
- Sales strategy
- Pipeline management
- CRM proficiency
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Networking skills
Accomplishments
- Greenbox Group Pty Ltd, 3 million, achieved budget by 88%, 2024
- ACT Logistics Pty LTD, 3 million, overachieved my budget by 103% plus more by landing Defence an account worth 1.8 million yearly, 2023
- Sims Recycling Solutions, 860K, overachieved my budget by 115%, 2017
- Cengage Learning, 2 million, overachieved my budget by 119%, 2014
- Allied Telesis, 1.5 million, overachieved my budget by 110%, 2011
- Express Data, 6 million, overachieved my budget by 154%, 2010
References
- Viraj Meena, Greenbox Group Pty Ltd, Chief Revenue & Innovation Officer, 0429 575 467
- Ian Simpson, ACT Logistics Pty Ltd, National Sales Manager, 0410 536 640
- Colin Petrillo, UnitingCare, Project and System Infrastructure Manager, 0448 721 401
Languages
English
Professional
Timeline
Senior Business Development Executive
Greenbox Group Pty Ltd
04.2024 - Current
Senior Business Development Manager
ACT Logistics Pty Limited
05.2018 - 07.2023
Senior Business Development Manager
Sims Recycling Solutions
10.2016 - 11.2017
Senior Business Development Manager
Redback Conferencing
01.2016 - 09.2016
Higher Education Sales Representative
Cengage Learning
09.2013 - 01.2016
IT Presenter and Business Analyst
Uniting Care
04.2012 - 08.2013
IT Presenter and Business Analyst
Allied Telesis
09.2010 - 08.2011
Enterprise Account Manager
Express Data
03.2006 - 07.2010
Travel Sales Consultant
Pacific Travel Australia
07.2003 - 11.2006
Travel Sales Consultant
General Travel Australia
03.2000 - 05.2000
Certified Floor and Wall Tiler - residential commercial and industrial
Macquarie TAFE
ACE Sales Skills Training - Impact Selling Workshop - Sales Manager Coaching Guidelines.
CX Skills
Advanced Diploma - Tourism and Management
TAFE North Ryde
Bachelor - Equine Science
Western Sydney University
Computer Literacy and Skills - Microsoft Word, Power Point, Excel, Lotus Notes
Tafe Blacktown
Higher School Certificate -
Bon et Perpetual Secours High School