Christin Pohl
Kangaroo Point,Australia
Summary
Hardworking and reliable individual with strong ability in handling busy environments and working under high pressure. Highly organized, proactive and punctual with a team-oriented mentality. Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue.
Overview
12
12
years of professional experience
Work History
ACCOUNT MANAGER
360 Personnel
Toowong, Australia
08.2022 - Current
- Company Overview: Specialising in recruiting for the manufacturing, warehousing & logistics, and civil construction sectors
- Experienced blue-collar recruiter with a proven track record in sourcing, screening, and placing high-quality candidates across multiple industries
- Account management of new and existing clients across QLD, including the largest national client
- Responsible for organic growth of accounts and delivering on recruitment targets
- Average monthly billings of $120k, consistently meeting or exceeding sales goals
- End-to-end recruitment of temporary and permanent roles
- Lead generation for new business, including managing negotiations and contractual agreements
- Participation in networking events
- Work closely with recruitment teams to provide in-depth information regarding vacancies
- Accountability for compliance of all placements, ensuring safety and quality standards are met
- Train recruitment consultants with a focus on quality of hire and candidate care
- Assess all new and current trading client sites for hazards
- Attend safety incidents, including taking candidates to medical appointments
- Complete incident reporting paperwork and ensure site safety for candidates returning to work and currently on site
- Specialising in recruiting for the manufacturing, warehousing & logistics, and civil construction sectors
RECRUITMENT CONSULTANT
360 Personnel
Toowong, Australia
01.2022 - 07.2022
- Company Overview: Focused on recruitment within the manufacturing, warehousing & logistics, and civil construction sectors
- Source candidates through various channels including job boards, social media, and networking to identify and attract quality candidates in line with open job vacancies
- Conduct pre-screens, interviews, and reference checks to assess candidate qualifications, skills, and cultural fit
- Create effective job advertisements to attract candidates
- Build and maintain relationships with candidates to ensure a smooth onboarding process
- Manage candidate information via internal CRM (Bullhorn)
- Ensure candidate timesheets are received each week for payment processing
- Lead generation
- Account Management
- Focused on recruitment within the manufacturing, warehousing & logistics, and civil construction sectors
RESOURCING SPECIALIST
YOUR Trades
Fortitude Valley, Australia
08.2021 - 12.2021
- Company Overview: Specialised in sourcing candidates for the blue-collar workforce, particularly in civil - and commercial construction
- Conduct pre-screens, interviews, and reference checks
- Manage candidate information via internal CRM (JobAdder)
- Creating of job advertisements
- Onboarding of candidates via CRM
- Specialised in sourcing candidates for the blue-collar workforce, particularly in civil - and commercial construction
HUMAN RESOURCES
OZ Labourforce
Murarrie, Australia
10.2020 - 07.2021
- Recruited and managed candidates in the blue-collar sector, specifically for manufacturing and warehousing positions
- Conducted screening, interviews, and onboarding of new staff
- Provided administrative support and assisted the CEO with key account management
JUNIOR EXHIBITION MANAGER
Messe München GmbH
Munich, Germany
02.2018 - 01.2019
- Created agendas and communication materials for team meetings
- Improved operations by working with team members and customers to find workable solutions
- Handled all delegated tasks, including creating mailings, factsheets and other marketing materials
REGIONAL SALES MANAGER
Rocco Forte Hotels
Munich, Germany
09.2017 - 01.2018
- Maintained open communication, followed-up on customer needs to maintain client base and encourage repeat buyers
- Maintained clients' satisfaction by serving as point of contact, assessing needs and resolving any present or foreseeable conflicts
- Developed productive relationships with key account holders
SALES MANAGER
Rocco Forte The Charles Hotel
Munich, Germany
04.2017 - 08.2017
- Created and finalised quotes to complete deals between hotel and customers
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels
- Built relations with international and national clients
- Organisation and execution of fam-trips for travel agents to promote property
GROUPS & EVENTS MANAGER
Hotel Vier Jahreszeiten Kempinski, Munich
Munich, Germany
02.2016 - 03.2017
- Handling of larger group bookings of up to 150 rooms and events with up to 400 guests
- Supervision and training of coordinator and apprentices
GROUPS & EVENTS COORDINATOR
Hotel Vier Jahreszeiten Kempinski, Munich
Munich, Germany
02.2015 - 01.2016
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Collaborated with Sales Team to discuss new Revenue opportunities
- Earned reputation for good attendance and hard work
- Handled all delegated tasks, including handling of smaller groups of up to 80 rooms as well as smaller events with up to 150 guests
APPRENTICE HOTEL MANAGEMENT
Hotel Bayerischer Hof
Munich, Germany
08.2012 - 01.2015
- Rotating work in all departments of the hotel; including service, housekeeping, kitchen, public relations, event planning
- Always ensuring efficient workflow in entire hotel operation
- Delivering exceptional guest service for international and national clients in accordance with hotel standards
Education
Graduate Diploma of Management - Learning
ACTB
AustraliaIntensive Course Business Economist -
Fernuniversität Hagen
GermanySkills
- Account Management
- Attention to Detail
- Recruitment & Talent Acquisition
- Problem Solving
- Lead Generation
- Effective Communication
- CRM Management (Bullhorn, JobAdder)
- Compliance & Safety Management
Languages
English
Full Professional
German
Native/ Bilingual
References
References available upon request.
Timeline
ACCOUNT MANAGER
360 Personnel
08.2022 - Current
RECRUITMENT CONSULTANT
360 Personnel
01.2022 - 07.2022
RESOURCING SPECIALIST
YOUR Trades
08.2021 - 12.2021
HUMAN RESOURCES
OZ Labourforce
10.2020 - 07.2021
JUNIOR EXHIBITION MANAGER
Messe München GmbH
02.2018 - 01.2019
REGIONAL SALES MANAGER
Rocco Forte Hotels
09.2017 - 01.2018
SALES MANAGER
Rocco Forte The Charles Hotel
04.2017 - 08.2017
GROUPS & EVENTS MANAGER
Hotel Vier Jahreszeiten Kempinski, Munich
02.2016 - 03.2017
GROUPS & EVENTS COORDINATOR
Hotel Vier Jahreszeiten Kempinski, Munich
02.2015 - 01.2016
APPRENTICE HOTEL MANAGEMENT
Hotel Bayerischer Hof
08.2012 - 01.2015
Graduate Diploma of Management - Learning
ACTB
Intensive Course Business Economist -
Fernuniversität Hagen
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