Christina Allen
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bakery Manager
Howard Hot Bread Bakery
06.2016 - 02.2024
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Home Support Worker
Personal
01.2015 - 10.2016
- Developed trusting relationships with clients, establishing rapport and open communication.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Assisted disabled clients to support independence and well-being.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Administered medication as directed by physician.
Cook
Miners Arms Hotel
08.2012 - 10.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Canteen Manager Volunteer
Maryborough Bears AFL
01.2009 - 12.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Post Office Clerk/Cook/Cashier
Torbanlea Servo
01.2010 - 08.2012
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Reduced wait times for customers by consistently maintaining a well-organized work area.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
- Improved customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Maximized efficiency by cross-training in multiple post office roles and responsibilities.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
Plasterer Drywall
Self Employed
01.2007 - 12.2010
- Enhanced building stability by applying layers of plaster to interior walls, ceilings, and partitions.
- Maintained knowledge of industry materials, tools and equipment.
- Prepared and mixed paste for projects.
- Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.
- Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
- Protected surfaces surrounding work areas such as windows, doors,
- Applied coats of plaster to structure surfaces using trowels,
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
Kitchen Hand/Laundry Attendant
Glenmeade Village
05.2006 - 12.2007
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Pushed, pulled and transported large loads and objects.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Catering Supervisor
Reflections On The Lake
10.2004 - 04.2006
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Developed customized menus based on client preferences, dietary restrictions, and budget considerations.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Sales Assistant
Big W
05.2001 - 08.2004
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Pastry Cook
Swaggies
08.2000 - 04.2001
- Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
- Managed inventory levels and placed orders for ingredients, maintaining sufficient stock levels while minimizing waste.
- Scaled out and mixed ingredients according to recipes and procedures.
- Prepared wide variety of goods such as Pies and Sausage rolls by following traditional and modern recipes.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Education
Year 10 Certificate -
William Ross State High School
Annandale, QLD12.2000
Skills
- Order Management
- Employee Scheduling
- Supply Ordering
- Food management experience
- Supervisory Experience
- Bakery Operations
- Food Cost Analysis
- HACCP Knowledge
- Portion Control
- Employee Training
- Decision-Making
Certification
- Construction safety
- Food Safety Supervisor
- Cert 3 in Driving Operations
- RSA
Timeline
Bakery Manager
Howard Hot Bread Bakery
06.2016 - 02.2024
Home Support Worker
Personal
01.2015 - 10.2016
Cook
Miners Arms Hotel
08.2012 - 10.2014
Post Office Clerk/Cook/Cashier
Torbanlea Servo
01.2010 - 08.2012
Canteen Manager Volunteer
Maryborough Bears AFL
01.2009 - 12.2013
Plasterer Drywall
Self Employed
01.2007 - 12.2010
Kitchen Hand/Laundry Attendant
Glenmeade Village
05.2006 - 12.2007
Catering Supervisor
Reflections On The Lake
10.2004 - 04.2006
Sales Assistant
Big W
05.2001 - 08.2004
Pastry Cook
Swaggies
08.2000 - 04.2001
Year 10 Certificate -
William Ross State High School
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