Christina Baral

• Built and maintained productive relationships with customers and internal partners.
• Listened to customer needs to identify and recommend best products and services.
• Acted as main point of contact in matters relating to client concerns and needs.
• Analyzed data from various sources such as surveys, pivot tables and V-lookup in Excel to help inform decision-making related to projects.
• Conducted regular follow-up calls to ensure customer satisfaction with products and services provided.
• Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
• Collaborated with technical support staff to discuss client requirements, needs and objectives.
• Educated customers on products and services as well as general technical information.
• Managed multiple accounts simultaneously while meeting deadlines for each one.
• Delivered samples and catalogs to prospective customers and provided information on product features, pricing and availability.
• Worked with end users, technical professionals, administrators and testers to review requirements, conduct tests and implement solutions.

Key Achievement

• Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
• Defined project scope and objectives in collaboration with the team members.
• Utilized project management tool (Scrum) to enhance workflow efficiency.
• Conducted interviews to gather information from stakeholders.
• Documented functional and non-functional requirements for the project.
• Created detailed system design documents including data flow diagram and system components
• Implemented and managed the database, ensuring data integrity and security.
• Collaborated with the team groups to collectively develop an individual code contribution.
• Created team objectives and roles with specific goals outlined for each individual.
• Modified project plans when needed to better align with organizational objectives.
• Implemented and refined the UI/UX based on feedback and testing.
• Leveraged Google Sigma for Wireframe, employ the PHP, HTML and SQL for coding.
• Identified and mitigated the risks to ensure successful project completion.
• Maintained clear and consistent communication channels to facilitate efficient information exchange within the team.
• Presented regular progress reports to faculty advisers demonstrating transparency and accountability.
• Successfully delivered the Capstone Project within the established timeline, exceeding all specified requirements and objective.

• Developed an online store by leveraging the features and templates provided by Wix.com for e-commerce website design.
• Executed end-to-end development of solo e-commerce website project, covering design, development and implementing phase.
• Ensured created website was optimized for various devices, providing a seamless user experience on desktops, tablets and smartphones.
• Emphasized creating a website with user friendly interfaces, initiative navigation and a positive overall user experience.
• Implemented Basic SEO practise to ensure that the website is search engine friendly.
• Managed content updates on websites including product descriptions, images and videos ensuring accuracy of information displayed on each page.
• Efficiently completed end-to-end website design, meeting all the project milestones promptly and ensuring effective results.