Christina Callea
Caroline Springs,VIC
Summary
Dynamic leader with extensive experience at Aldi Food Stores, 9 years of Store Manager experience and 15 years in leadership in Retail. Working in a fast pace environment, overseeing operations, driving sales growth, developing high-performing teams and ensuring customer satisfaction through strong financial and operational Management skills. Expertise in inventory management, team development, and strategic planning to achieve KPI results. Proven track record with experience in management in 8 different types of stores, with all different business challengers.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Aldi Food Stores
08.2016 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Developed staff training programs to enhance team performance and customer service standards.
- Oversaw inventory management, optimizing stock levels and reducing waste through effective ordering practices.
- Implemented sales strategies, driving revenue growth while maintaining budgetary constraints.
- Analyzed sales data to identify trends, adjusting merchandising tactics to maximize product visibility and sales potential.
- Led team meetings focused on operational efficiency, fostering a culture of continuous improvement among staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized and executed Store Grand Opening and Store Refreshes.
Assistant Store Manager
Aldi Food Stores
03.2015 - 08.2016
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service excellence and operational standards.
- Managed inventory control processes, optimizing stock levels to reduce waste.
- Implemented promotional strategies to enhance product visibility and drive sales performance.
- Developed schedules for team members to ensure adequate coverage during peak hours.
- Conducted regular audits of store displays, ensuring alignment with corporate merchandising guidelines.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Assisted in recruiting, hiring and training of team members.
Trainee Store Manager
Aldi Food Stores
09.2012 - 03.2015
- Assisted with daily store operations to ensure efficient workflow and customer satisfaction.
- Monitored inventory levels, conducting stock checks to maintain product availability.
- Collaborated with team members to streamline processes and enhance service delivery.
- Trained new staff on operational procedures and best practices for customer interactions.
- Implemented safety protocols, promoting a secure environment for customers and employees.
- Participated in team meetings to discuss performance improvements and operational strategies.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Facilitated smoother operations by maintaining clean and organized workspace.
Retail Shift Manager
Aldi Food Stores
2010 - 09.2012
- Supervised daily store operations to maintain high standards of customer service and product availability.
- Trained and mentored team members on effective sales techniques and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Conducted orders and stock maintenance
- Conducted Daily open and close Admin Procedures
Retail Store Assistant
Aldi Food Stores
07.2008 - 2010
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and receipts.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Implemented safety protocols during stocking and checkout processes for a secure environment.
Education
Year 11
Mackillop Catholic Regional College
Werribee, VICSafe Work Retail Certificarte
Work Happy Leadership Mental Health Program
Certificate IV in Retail Management
Liquor Licensing Completed At Licenses First Step
07-2017
Responsible Service of Alcohol
First Aid Certificate With CPR
Skills
- Team Leadership and Coaching
- Customer Relationship Management
- Sales Management
- Financial Analysis
- Strategic Planning
- Problem Solving
- Scheduling and Payroll
- Inventory Management
- KPI Planning and Performance
- Store merchandising
- Recruitment and hiring
- OHS Checklist and Audits
- Compliance Checks
Timeline
Store Manager
Aldi Food Stores
08.2016 - Current
Assistant Store Manager
Aldi Food Stores
03.2015 - 08.2016
Trainee Store Manager
Aldi Food Stores
09.2012 - 03.2015
Retail Store Assistant
Aldi Food Stores
07.2008 - 2010
Retail Shift Manager
Aldi Food Stores
2010 - 09.2012
Year 11
Mackillop Catholic Regional College
Safe Work Retail Certificarte
Work Happy Leadership Mental Health Program
Certificate IV in Retail Management
Liquor Licensing Completed At Licenses First Step
Responsible Service of Alcohol
First Aid Certificate With CPR