Christina Chiodo
Hawthorn,VIC
Summary
With over 8 years of solid experience in People and Culture management, I bring a wealth of expertise. My skills include recruitment, employee and industrial relations, and staff development across all levels, guided by a results-oriented and strategic approach. I thrive on fostering employee engagement and cultivating a positive workplace culture. With exceptional communication and interpersonal abilities, I take pride in implementing impactful initiatives like Carbar Auto's employee recognition program, which significantly enhanced our Employee Net Promoter Score (ENPS). My true passion lies in spearheading collaborative initiatives that support organizational growth and success.
Overview
10
10
years of professional experience
Work History
People And Culture Manager
Carbar Autos
12.2019 - Current
- Development and implementation of P&C strategies in line with overarching business objectives. Led a successful workforce restructuring initiative, resulting in the creation of new roles in emerging sectors and the streamlining of redundant positions.
- Adapted P&C strategies to address evolving business needs, including the implementation of flexible work arrangements and remote work policies in response to the shift towards virtual collaboration during the COVID-19 pandemic.
- Facilitated seamless communication and integration of P&C strategies across the entire organization, spearheading town hall meetings and regular updates to ensure all employees were informed.
- Partnered with Head of Sales to identify areas for improvement in customer service skills, leading to the development of a customized training program focused on enhancing communication and problem-solving abilities.
- Implemented automated onboarding system, reducing administrative overhead by 20% and ensuring a consistent and engaging experience for new hires across departments.
- Developed comprehensive training modules on workplace safety protocols, ensuring all employees were well-informed and compliant with regulatory requirements, resulting in 100% completion rate during audits.
- Established mentorship program pairing new hires with seasoned employees to facilitate knowledge transfer and career development, resulting in increased employee engagement and retention.
- Organized regular team-building events and activities to foster connection and strengthen team bonds, such as monthly team lunches, weekly TED talks (staff edition), and yearly offsite retreats,
People Operations Manager
99 Designs
10.2018 - 11.2019
- Oversaw talent acquisition, including sourcing, interviewing, and onboarding new hires.
- Managed employee relations, resolving conflicts and addressing grievances promptly and fairly.
- Developed and implemented performance management systems, conducting regular reviews and providing feedback for employee growth.
- Identified and coordinated training programs to enhance employee skills and knowledge.
- Administered compensation and benefits programs to ensure competitiveness and fairness.
- Ensured compliance with legislative requirements, including labor laws and workplace safety standards.
- Built strong relationships with senior management to align P&C strategies with company goals.
- Became a Subject Matter Expert (SME) in various P&C areas, providing valuable insights and guidance.
- Ran and analyzed yearly employee surveys to gather feedback and improve satisfaction.
- Maintained Employee Net Promoter Score (ENPS) of over 83, indicating high levels of employee engagement and satisfaction.
Change Manager - People and Workplace
National Australia Bank
08.2014 - 09.2018
- Contributed to the implementation of HR-related departmental changes by closely collaborating with HR leaders and staff.
- Utilizing my expertise in HR-focused change management methodologies, I facilitated smooth transitions and bolstered organizational effectiveness.
- Collaborated with HR leaders and staff to assess change needs and objectives.
- Planned and executed change management strategies to facilitate the adoption of new HR programs and processes.
- Conducted stakeholder engagement activities to ensure buy-in and support for the changes.
- Provided guidance and support to employees throughout the change process.
- Monitored and evaluated the effectiveness of implemented changes to drive continuous improvement.
Education
Postgraduate Degree in Human Resource Management -
Swinburne University
Hawthorn, VIC02.2012
Bachelor Of Education -
University of Melbourne
Carlton, VIC01.2006
Skills
- Employee Development
- Training and Development
- Work Planning and Prioritization
- Performance Management
- Excellent Communication
References
References available upon request.
Timeline
People And Culture Manager
Carbar Autos
12.2019 - Current
People Operations Manager
99 Designs
10.2018 - 11.2019
Change Manager - People and Workplace
National Australia Bank
08.2014 - 09.2018
Postgraduate Degree in Human Resource Management -
Swinburne University
Bachelor Of Education -
University of Melbourne
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