Christina Craig

• Foundation neurotoxin and dermal filler treatments.
• The identification of suitable treatments for clients seeking facial aesthetic injectable treatments..
• Facial anatomy, physiology and the aging process.
• Assessments- a person's suitability for treatment covering both physical and mental aspects.
• Treatments and scope of practice.
• Communication, Assessment and Consultation Skills.
• Injection, Treatments and Dosages, including management of adverse events.
• Performed Consultations & facial assessments
• Created treatment plan recommendations tailored to individual needs
• Delivered Anti Wrinkle Injections
• Trained in dermal fillers
• Conducting thorough consultations to understand patient aesthetic goals, medical history and suitability for treatments.
• Bookings, Follow-up appointments
• Post-treatment care and education
• Passionate about learning and developing skills
• Explained course of care to patients in easy-to-understand terms to ensure client comfort
• Customer service focused

Retail manager duties

• Engaged in product training, demonstrations, consumer awareness, and branding to raise awareness and revenues.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning..
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Increased sales revenue by developing and implementing effective sales strategies.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Built long-lasting client relationships through excellent customer service and consistent follow-ups.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Initiate and follow up on sales leads
• Dedication to customer service
• Communicate regular sales updates to management including GM & and Owners
• Maintain sales databases and systems
• Strong ability to multi-task, attention to detail, and work under pressure

• Assessment and implementation of treatment plans for infants, children, and their families.
• Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
• Conveyed treatment options, diagnosis information, and home care techniques to patients and caregivers to continue care consistency.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• NDIS planning, goals & outcomes
• Delivered daily/weekly therapy sessions.
• Referrals and recommendations.
• Play therapy with children/Adolescents

0-18yrs

• Promotion of services
• Report writing

• Responsible for the development and coordination of assessment and treatment for infants, children, and their families.
• Support time management of staff.
• Capable of managing staff and maintaining a safe and healthy work environment
• Provide Health assessments/Counselling and support as required for clients.
• Administration of medication.
• Coordination of residential program.
• Facilitation of group education and family programs.
• Encourage and improve the mental and social well-being of families.
• Developed strong relationships with patients'' families, supporting them through challenging medical situations.
• Participated in quality improvement initiatives, contributing to improved standards of care across the facility.
• Mentored new nurses, providing guidance on clinical skills and professional development.
• Coordinated efficient patient discharge planning, resulting in reduced hospital readmissions.
• Improved communication among team members through regular meetings and collaborative problem solving.
• Conducted thorough assessments of patients'' conditions upon admission, establishing appropriate priorities for treatment.
• Maintained accurate documentation of all clinical activities according to regulatory requirements.
• Reduced medication errors by implementing a double-check system for medication administration.
• Delegated tasks effectively based on team member strengths, maximizing efficiency within the unit.
• Promoted a culture of safety by consistently adhering to infection control guidelines and advocating for proper equipment use.
• Managed a team of nurses and nursing activities in 10 bed residential unit, providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
• Partnership/Linking with external agencies and referrals to Health Care Professionals as needed.
• Attend regular Professional Development Training.
• Trained employees on services, care, and assigned duties.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• General nursing duties
• Managed patients recovering from medical or surgical procedures.
• Managed care from admission to discharge.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Educated family members and caregivers on patient care instructions.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Organized and managed care of patients undergoing various therapies and procedures.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Skilled at working independently and collaboratively in a team environment.