Dynamic and detail-oriented professional with experience at Franky & Co, excelling in customer service and serving coffee beverages. Proven ability to streamline processes and enhance product presentation while maintaining high sanitation standards. Adept at multitasking and maintaining a clean workspace, ensuring a consistently exceptional experience for customers.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Franky & Co
Greystanes, NSW & Pemulwuy NSW
04.2022 - 10.2024
Maintained a clean and organised workspace for optimal productivity and safety.
Cleaned counters, fridges, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Assisted in inventory management to maintain adequate stock levels.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Operated espresso machines and commercial coffee brewers to create beverages.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Home Baker
Christina's Dessert Haven
Guildford, NSW
04.2024 - Current
Collaborate with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and appearance.
Conduct regular quality control checks on products, ensuring consistency in taste and presentation for each order fulfilled.
Streamline baking processes for improved efficiency, consistently meeting deadlines and maintaining a clean, organised workspace.
Manage customer service operations, including taking orders and resolving complaints.